Rose International · 2 hours ago
Technical Writer
Lansing, MI
Full-time
Hybrid
Mid Level
$40/hr - $44/hr
4+ years expRose International is a staffing company seeking a Technical Writer to support agency initiatives. The role involves reviewing and updating documents for ADA compliance and training staff on best practices.
Human ResourcesInformation TechnologyOutsourcingProject ManagementStaffing Agency
No H1B
Responsibilities
Develops and maintains user and technical documentation and project process documentation for Application Teams Understands the user’s view of applications and /or technology and is able to put procedures in a logical sequence Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence due to a broad understanding of the applications Writes a variety of technical articles report brochures and/or manuals for documentation for a wide range of uses May be responsible for coordinating the display of graphics and the production of the document
Develop enhance and maintain user documentation for multiple applications including documentation required for the operations provider Develop on-line source documentation as appropriate Maintain documentation libraries and subscription lists Identify create revise and maintain documentation and templates Ensure appropriate control access/use of documentation materials Maintain application and user documentation Ensure messages and terminology is consistent across all written materials Research and complete documentation service requests Communicate accurate and useful status updates Manage and report time spent on all work activities Follow quality standards Ability to work in team environment Strong communication skills; both written and spoken
Composes technical documents manuals bulletins brochures publications training manuals and special reports Organizes and coordinates the composition of material and drafting of forms suitable for reproduction Reviews and edits prepared material and illustrations Develops and refines material for publication in journals and periodicals Prepares informational material for release to the mass media Works with agency staff in the development of formats graphics and the layout of publications Assists agency staff in preparing and refining material for speeches and other public presentations May research product design capabilities and compatibility ranges
May oversee the writing editing publishing and distribution of specification documents May review various resources and prepare analyses or summaries May train others Experience in technical writing journalism or communications work Knowledge of the techniques and methods of planning organizing and writing various types of materials of research methodology, and of departmental policies procedures and regulations
Qualification
Required
Bachelor's degree in an Information Technology (IT) related field
Candidates must have a minimum of 4 years of general technical writer experience
Minimum 1-year mentoring and working with teams to implement standards for documentation including the development and delivery of related training materials
Minimum 2 years reviewing existing documentation against standards Documenting and prioritizing identified gaps
Minimum 1 year of working with work products and projects with purposeful ADA WCAG21AA focus
Minimum 1 year of experience working with ADA tools associated with technical writing (eg Microsoft accessibility checker Adobe accessibility checker etc)
Company
Rose International
Rose International is provider of Workforce Solutions and Information Technology Solutions .
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Eric Token
Chief Revenue Officer (CRO)
Sue Bhatia
Founder and Chairwoman
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