LG Electronics North America · 21 hours ago
Account Manager II
Troy, MI
Contract
Onsite
Mid, Senior Level
5+ years expLG Electronics North America is a global leader in technology dedicated to creating innovative solutions for a better life. The Account Manager II role involves managing customer relationships, ensuring production expectations are met, and handling commercial negotiations and logistics issues.
Consumer Electronics
Responsibilities
Customer Setup and Requirements to meet their production expectations
Understand what is needed from time of sourcing to mass production to ensure on time launch
Commercial negotiations
Annual cost reduction negotiations
Understanding the breakdowns of quotes
Submit quotes in customer format & expectations
Tooling Requirements & Invoicing
ED&T Invoicing & Payment Follow Up
Supplier Portal Management Admin
Contact / General Terms & Conditions (GT&C) review & Understanding
Understand the packaging process and customer requirements (including labeling)
Update and maintain a master price file
Main point of contact between our customers and HQ
Manage engineering changes (timing & cost)
Understand customer revenue variances to explain revenue to managment (monthly, quartely, annually)
Understand Account Receivable process
Compile and submit all monthly statements to Customer/Client
Track all tooling and ED&T payments
Process Approval for all Credit & Debit requests
Manage Account Accruals to accurately communicate Revenue
Other duties as assigned
Qualification
Required
Bachelor's Degree or above
5+ years of experience in automotive account management
Proficiency in OEM supplier portal
Self-driven and results oriented with a strong sense of initiative in tackling tasks
Quick learner and flexible to adopt to company working culture and processes
Attention to detail
Excellent written / verbal communication and organizational skills
Ability to understand a customer needs and to probe for answers, and then determine a solution and advocate that solution to the customer
Ability to work with customers and internal stakeholders and make sure all deliverables are met
Capacity to identify risks and raise issues to relevant stakeholders
Ability to work under pressure and to maintain deadlines
Strong organizational and MS Office skills (Outlook, Excel & PowerPoint)
Ability to Travel (International & Domestic) up to 15%
Ability to work early/late hours for business meetings
Physical Requirements: Ability to lift and carry boxes weighing between 10–20 lbs
Preferred
Prior experience as Electric/Electrical Tier 1 supplier Account Manager
Prior experience with customer(s)
Benefits
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life.
Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Company
LG Electronics North America
At LG, we provide products and services aimed at helping people—at home, at work, or wherever life takes them.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Ryu
Director, Business Development & Strategic Partnership, CSO Office
Lee Martin
Sr. Director, Corporate & Partnership Marketing
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