Customer Service Representative - 4th Shift jobs in United States
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GXO Logistics, Inc. · 6 hours ago

Customer Service Representative - 4th Shift

GXO Logistics, Inc. is a global company focused on optimizing logistics services. They are seeking a Customer Service Representative to assist in coordinating warehouse duties and fulfilling customer orders, ensuring efficient workflow and inventory management.

LogisticsSupply Chain Management

Responsibilities

Coordinate workload allocation among warehouse workers, material handlers and drivers
Prepare work orders; troubleshoot orders and resolve discrepancies as needed
Assign and release orders sent for loading and unloading
Allocate and research inventory for orders
Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)
Maintain and generate required reports
Process, audit and file various documentation

Qualification

Microsoft OfficeWarehouse Management System (WMS)Customer service experienceMultitaskingPrioritizationEffective communication

Required

Proficiency in Microsoft Office
Ability to communicate effectively with carriers, customers, employees and management
Proven ability to multitask and prioritize workload in a fast-paced environment

Preferred

High school diploma or equivalent
Availability to work a flexible schedule when needed
1 year of customer service experience
6 months of experience in a warehouse setting

Benefits

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability

Company

GXO Logistics, Inc.

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Game-changing opportunities for our customers, employees and investors. Advanced automation that achieves logistics at full potential.

Funding

Current Stage
Public Company
Total Funding
$1.68B
2025-11-24Post Ipo Debt· $576.56M
2024-04-25Post Ipo Debt· $1.1B
2021-08-02IPO

Leadership Team

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Malcolm Wilson
Chief Executive Officer
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Nizar Trigui
Chief Technology Officer
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Company data provided by crunchbase