Genesis Consulting Partners, LLC · 2 hours ago
Training Team Lead
Genesis Consulting is seeking an experienced, forward-thinking Training Lead with a passion for growth and business transformation. The Training Lead will be responsible for the design and delivery of end-user and project team training for a large-scale technology implementation.
Responsibilities
Conduct training needs analyses to identify skill gaps and define role-based training strategies for project teams, end users, and support staff
Develop comprehensive training plans and core team documentation aligned to project milestones and PPS-specific system configurations
Design and produce end-user training materials, guides, and job aids tailored to PPS business processes and user roles
Partner with the PPS project manager and business leads to develop and align training schedules with implementation and cutover timelines
Train the core project team, client-designated trainers, and change management champions on end-user training delivery techniques and content
Deliver formal end-user training sessions, including “day-in-the-life” scenarios and tiered support models for business process owners at schools and decentralized locations
Ensure timely and effective knowledge transfer to PPS teams to support post-implementation operations and long-term sustainment
Qualification
Required
Minimum of 5+ years of experience leading training efforts for enterprise system implementations, technology modernization, or large-scale business transformation initiatives, specifically for PeopleSoft, Oracle, and Workday
Demonstrated experience conducting training needs analyses and developing comprehensive, role-based training strategies and plans
Proven ability to design and deliver end-user training content, documentation, and job aids tailored to client-specific configurations and business processes
Experience training core project teams, designated trainers, and change management champions using train-the-trainer and knowledge transfer approaches
Hands-on experience delivering formal end-user training, including scenario-based (“day-in-the-life”) learning and tiered support models for decentralized organizations such as schools or field offices
Strong collaboration skills, with experience working closely with project managers and business leads to align training schedules with implementation timelines and cutover activities
Bachelor's Degree in Education, Instructional Design, Organizational Development, Information Systems, or related field
Must be local to Portland with ability to be onsite as needed
Preferred
Master's Degree preferred