Western Governors University · 15 hours ago
Senior Software Product Manager
United States
Full-time
Remote
Senior Level
$140K/yr - $217K/yr
7+ years expWestern Governors University is committed to expanding access to higher education through innovative online programs. The Senior Software Product Manager will collaborate with cross-functional teams to develop strategic product roadmaps, focusing on enhancing user experience and delivering business value.
Higher Education
Responsibilities
Works closely with cross functional team of stakeholders, end-users, engineers, UX designers, and product leaders to understand the problems to solve, inform the product vision, and define requirements
Works toward creating shared outcomes with multiple teams to deliver impact for customers
Defines product release strategies, ensuring the readiness of the various business partners
Becomes the expert of their product, demonstrating mastery of the current platform including success metrics, product health, leading and lagging indicators, and enterprise data, with an understanding of gaps that inform their near-term product roadmap and contribute to long-term strategy
Creates, manages, and regularly presents a strategic roadmap to both stakeholders and delivery teams
Manages expectations by understanding when initiatives are at risk and proactively communicates with stakeholders
Participates and presents in planning activities within their scope of work
Gathers feedback about the product capabilities needed using interviews, conducting focus groups, instrumenting surveys, partnering with UX on usability sessions, reviewing online communities and working with internal tech teams
Participates in and sometimes leads the RFI and RFP vendor selection process
Ensures product quality by testing software features to ensure they satisfy the acceptance criteria and works with stakeholders and end users to coordinate user acceptance testing activities
Builds mentorship relationships and initiates guidance of less senior Product Managers
Effectively uses data and insights provided by researchers and analysts to distill clarity from ambiguity and guide decisions regarding outcome selection and prioritization
Provides strategic direction to less senior product managers who lead delivery on Scrum teams
Acts as Product Lead on one or more projects
Understands and can communicate the impact of their product on the platform and overall business
Makes priority decisions that reflect an understanding of business goals, market demand, and user needs
Constantly evaluates the impact of trade-off decisions to ensure we are delivering the greatest value to users
Clearly articulates their product’s strategy and communicates why we are focusing on certain areas and not on others
Crafts business cases, ROI analyses, epics, stories, and manages prioritization across large projects and small/medium programs
Performs other job-related duties as assigned
Qualification
Required
Bachelor's Degree
7 years of experience as a Software Product Manager or Product Owner
Professional Product Certification (e.g., Certified Scrum Product Owner (CSPO), Pragmatic Marketing)
Experience working in agile environments
Understands the landscape of problems and quickly zeros in on the best strategy to achieve business outcomes
Excels at storytelling
Demonstrates expertise in a variety of product discovery techniques
Ability to redirect conversation to problems to be solved and outcomes to be accomplished before jumping to solutions
Ability to look beyond the obvious and doesn't stop at the first solution proposed
Ability to make choices about priorities that clearly demonstrates an understanding of the business goals, market demand, and user needs
Ability to assess product health and use data to inform prioritization decisions, to ensure product quality, and service levels, and meet defined goals and success metrics
Effectively copes with change and can shift gears comfortably
Excellent presentation, written, and verbal communication skills
Strong passion for exploring and understanding customer needs
Leadership instincts with a positive team building approach
Preferred
Master's Degree
Experience in Education Technology
Benefits
Bonuses
Medical, dental, vision, telehealth and mental healthcare
Health savings account and flexible spending account
Basic and voluntary life insurance
Disability coverage
Accident, critical illness and hospital indemnity supplemental coverages
Legal and identity theft coverage
Retirement savings plan
Wellbeing program
Discounted WGU tuition
Flexible paid time off for rest and relaxation with no need for accrual
Flexible paid sick time with no need for accrual
11 paid holidays
Other paid leaves, including up to 12 weeks of parental leave
Company
Western Governors University
Western Governors University focuses on improving lives by creating pathways to opportunity for its students.
5001-10000 employees
H1B Sponsorship
Western Governors University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (12)
2022 (30)
2021 (17)
2020 (37)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Kauffman Foundation
2025-05-08Grant
Leadership Team
Stephen Herzig
Vice President of Enterprise Solutions
Kacey Thorne
Senior Director, Academic Strategic Initiatives
Recent News
2025-12-02
Company data provided by crunchbase