BlueStar Resort & Golf · 6 hours ago
Merchandise Coordinator
BlueStar Resort & Golf is a community that offers an active adult lifestyle with amenities such as golf and fitness. They are seeking a Merchandise Coordinator to organize and manage all merchandising aspects in the golf shop, ensuring exceptional customer service and effective communication with team members.
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Responsibilities
Communicate the core values and mission of BlueStar Resort & Golf (BSRG) to support the achievement of company goals
Maintain effective communication with all team members to maintain a smooth, informed, safe, and consistent atmosphere within the Golf Shop
Provide exceptional customer service; professionally respond to all guest concerns
Understand the Club’s sales goals and assist in achieving targets for retail revenues
Answer phones and make tee time reservations
Check in players
Keep the Golf Shop fully stocked, clean, and a welcome place for guests.Monitor inventory and place purchase orders
Provide customer service and check out for retail sales to customers
Handle cash and card transactions, ensure charges are accurate and return correct change to guests
Assist in tournament operations with Tournament Coordinator and First Assistant Golf Professional, if requested
Other duties and responsibilities may be assigned
Qualification
Required
High School diploma or equivalent preferred
Retail experience required
Computer literate
Ability to read and comprehend simple instructions, and short correspondence
Ability to calculate market pricing, discounts, percentages, inventory, and volume
Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities
Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public
Must be self-motivated, follow direction, and able to work independently with little supervision
Must have strong interpersonal and communication skills, with excellent customer services skills and the ability to speak effectively and present information to another person and in small group situations with guests and team members
Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment
Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness is expected
Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected
This position requires a flexible schedule to include evenings and weekends
Valid driver's license may be required
Benefits
Company medical, dental and life insurance plans
Paid Time Off (“PTO”) in accordance with the Company policy at a rate of 120 hours per year
7 paid holidays annually
Paid Sick Leave in accordance with state guidelines
J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service