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ideaHelix · 8 hours ago

ServiceNow Project Manager - Oakland - Hybrid

Oakland, CA

Contract

Hybrid

Senior Level

7+ years exp

ideaHelix is seeking an experienced Program Lead to oversee the end-to-end implementation of ServiceNow across their organization. The role requires strategic leadership, cross-functional coordination, and hands-on program management expertise to successfully lead complex ServiceNow deployments.

ConsultingInformation TechnologyProduct Design

H1B Sponsor Likely

Responsibilities

Lead the full lifecycle of the ServiceNow implementation program, from planning and design through deployment and stabilization

Collaborate with stakeholders across IT, operations, and business units to define requirements, scope, and success criteria

Manage vendor relationships, including ServiceNow partners and system integrators

Develop and maintain detailed project plans, timelines, and budgets

Ensure alignment with enterprise architecture, security, and compliance standards

Drive change management, training, and communication strategies to support adoption

Monitor program performance, manage risks, and resolve issues proactively

Provide regular updates to executive leadership and key stakeholders

Qualification

ServiceNow implementationsServiceNow modulesProgram managementPMP certificationITIL certificationStakeholder managementLeadership skillsCommunication skillsProblem-solving skills

Required

7+ years of experience in program or project management, with at least 3 years leading ServiceNow implementations

Deep understanding of ServiceNow modules such as ITSM, ITOM, CMDB, and HRSD

Strong leadership and stakeholder management skills

Experience managing cross-functional teams and third-party vendors

Excellent communication, organizational, and problem-solving skills

PMP, ITIL, ServiceNow certifications

Preferred

Experience implementing ServiceNow in a utility or energy sector environment

Familiarity with regulatory and operational requirements specific to utilities

Knowledge of integration with legacy systems and data migration strategies

Company

ideaHelix

IdeaHelix specializes in product development, design, testing and strategic consulting services.

Founded in 2014

Fremont, California, USA

201-500 employees

https://www.ideahelix.com/

H1B Sponsorship

ideaHelix has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (11)

2024 (9)

2023 (11)

2022 (8)

2021 (16)

2020 (21)

Funding

Current Stage

Growth Stage

Leadership Team

Vignesh Shivraj

Founder & CEO

Subbu Parameswaran

Chief Operating Officer

Company data provided by crunchbase