The Talent Shop · 23 hours ago
General Manager
The Talent Shop is seeking an experienced and dynamic General Manager to lead operations at a busy, craft-driven BBQ and American cuisine restaurant. This role requires a strong leader to drive exceptional guest experiences, develop a dedicated team, and ensure operational excellence while meeting financial goals.
Responsibilities
Recruit, hire, train, coach, and develop front-of-house and management staff to maintain high performance and a positive team culture
Lead by example on the floor during peak periods to ensure service standards are upheld
Create schedules that balance labor efficiency with service quality
Oversee daily restaurant operations, including opening/closing duties, service flow, and guest satisfaction
Maintain consistency in food quality, service delivery, restaurant cleanliness, and overall brand standards
Handle customer feedback and resolve issues promptly to maintain a positive guest experience
Monitor and manage labor costs, food and beverage costs, inventory, and waste to support profitability
Oversee budgeting, financial analysis, and daily cash-handling procedures
Generate and review operational reports to inform decisions and implement performance improvements
Ensure compliance with health, safety, sanitation, and liquor-licensing regulations
Implement and enforce standard operating procedures for safe food handling and workplace safety
Qualification
Required
Proven experience in full-service restaurant management, preferably in a high-volume or casual dining environment
Strong leadership, communication, and interpersonal skills
Solid understanding of financial metrics and ability to manage budgets and cost controls
Ability to work evenings, weekends, and holidays as needed
Preferred
Hospitality or business degree preferred but not required
Company
The Talent Shop
At The Talent Shop, we have a creative, disruptive recruitment approach to find and hire real talent for your company.
Funding
Current Stage
Early StageCompany data provided by crunchbase