Intracruit Solutions · 1 day ago
ServiceNow Program Manager
United States
Contract
Remote
Senior Level
7+ years expIntracruit Solutions is seeking a strategic ServiceNow / Cloud / Enterprise Architecture Program Manager to join their Global Technology Program Management Office. This role involves delivering high-impact technology programs and collaborating with various stakeholders to manage complex initiatives related to ServiceNow and cloud transformations.
Staffing & Recruiting
Hiring Manager
Ray Sharma
Responsibilities
Own end-to-end programme management for ServiceNow, cloud, and enterprise architecture initiatives, including ITSM/ITOM, workflow automation, cloud migration, and platform modernisation programmes
Manage and lead Agile, or hybrid delivery initiatives and be accountable for programme resources, timeline, budget, scope, and benefits realisation to deliver outcomes on time and within budget
Collaborate with, and as necessary resolve conflicts with, third-party ecosystem partners supporting ServiceNow implementations, cloud platforms (e.g. AWS, Azure, GCP), and architecture initiatives
Coordinate internal business, technology, architecture, security, and external resources to achieve expected programme outcomes
Monitor progress, analyse project data and reports project status and disposition to mangers and stakeholders on regular and timely basis
Effectively challenge, negotiate, and influence colleagues to produce value-add solutions that drive progress
Qualification
Required
Bachelor's degree or equivalent years of relevant professional experience
Strong understanding of ServiceNow, cloud, and enterprise architecture delivery lifecycles, including roadmap development, design, build, migration, and operational transition
7–10 years of successful programme or project management experience, with a strong emphasis on ServiceNow, cloud, infrastructure, or enterprise-scale technology transformations, ideally within a professional services or consulting environment
Proven experience managing complex stakeholder environments, including senior executives, architecture forums, and third-party delivery partners
Highly action-oriented, with a leadership style characterised by strong influencing skills; someone who is a change agent who can build collaborative relationships
An engaging and approachable personality and a significant history of working successfully with all levels of staff, from front-line through senior executive
Project Management Professional (PMP), Scrum Product Owner (CSPO), ScrumMaster (CSM), or similar project management certification
Company
Intracruit Solutions
Welcome to Intracruit Recruiting and Staffing Company, where the future takes shape with each placement we make.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase