Retail Supervisor - Cincinnati Bengals jobs in United States
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Fanatics · 14 hours ago

Retail Supervisor - Cincinnati Bengals

position1 Paycor Stadium , Cincinnati, OH, 45202, US
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

Fanatics is building a leading global digital sports platform, and they are seeking a Retail Supervisor to assist the Leadership team in creating the ultimate game day and fan experience. The Retail Supervisor will lead the part-time retail team, drive sales results, and ensure operational excellence in the store or venue.

eSportsManufacturingRetailSporting GoodsSports

Responsibilities

Drive sales results by consistent execution of daily operations
Support back-of-house operations; maintain stockroom organization
Demonstrated proficiency in Fanatics and Retail operation systems including but not limited to POS, OpSuite, My Playbook, Service Now, and OKTA
Make recommendations to the Leadership team when making decision including but not limited to; revenue targets, per cap, and UPT (unit per time)
Work with Retail Associates to ensure an exemplary fan experience
Communicate expectations for assignments and projects to the part-time retail team (Retail Associate/ Retail Lead)
Provide training and assistance to all part-time retail team (Retail Associate/ Retail Lead)
Coach part-time retail team (Retail Associate/ Retail Lead) based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience
Encourages and models Fanatics Values
Perform Manager on Duty responsibilities

Qualification

Retail operations systemsLeadership experienceSales results executionProblem-solving skillsTeam coachingCustomer serviceForeign language skillsCommunication skillsTime management

Required

Minimum 18 years of age
Ability to work independently and responsibly in a fast-paced environment
Possess a fun, outgoing, confident, professional demeanor
Ability to work well with all levels of management, build partnerships, and coach teams
Ability to anticipate and solve problems and act decisively
Ability to represent Fanatics/League/Team Values and standards
Ability to balance, prioritize, and delegate multiple projects while remaining calm under pressure
Strong communication, literacy, and numeracy skills
Demonstrated proficiency in Fanatics and Retail operation systems including but not limited to POS, OpSuite, My Playbook, Service Now, and OKTA

Preferred

Minimum two years working in retail or sales preferred
Prior leadership experience preferred
Foreign language skills are a plus

Company

Fanatics

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Fanatics is a sports merchandise retailer that manufactures fan gear and jerseys across retail channels. It is a sub-organization of Kynetic.
dateFounded in 2002
location
Jacksonville, Florida, USA
people-size10001+ employees
web-link
http://www.fanaticsinc.com

Funding

Current Stage
Late Stage
Total Funding
$4.9B
Key Investors
Clearlake Capital GroupNational Football LeagueAlameda Research
2022-12-06Private Equity· $700M
2022-03-02Private Equity· $1.5B
2022-01-01Series Unknown· $10M

Leadership Team

J
Joseph Bozich
Advisor to Chief Executive Officer
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Michael Mahan
CEO

Recent News

Sports Business Journal
Fanatics signs exclusive deal with David Beckham
2026-02-03
PR Newswire
Make-A-Wish, NFL, and Fanatics Team Up to Grant Super Bowl LX Experiences for 24 Wish Kids and Their Families
2026-02-02
Law360
NFL, Fanatics Bolster Attempt To Toss Fans' Monopoly Suit
2026-02-02
Company data provided by crunchbase