Good Life Property Management · 11 hours ago
Property Management Assistant
United States
Full-time
Remote
Mid Level
$8/hr - $9/hrGood Life Property Management is a growing residential property management company serving individual and small-portfolio rental property owners across Southern California. As a Property Management Assistant, you will be responsible for delivering outstanding customer service and support to tenants, while assisting the Property Management Executive with various administrative and operational tasks.
Property ManagementReal EstateReal Estate Investment
Responsibilities
Act as the primary point of contact for tenant inquiries, concerns, and all other non-maintenance requests
Provide timely and courteous responses to tenant questions related to their lease, property amenities, and general information
Communicate with tenants on lease and HOA violations, early lease terminations, adding/removing pets, lease renewals, and all other tenant requests not related to maintenance
Coordinate and facilitate roommate change requests, including verifying the eligibility of new roommates and updating lease agreements accordingly
Prepare and coordinate service of notices and documents (i.e., notice to pay, notice to perform)
Provide support on phone and email to prospective and current tenants
Ensure tenants have paid their rent in a timely manner, contact tenants who have not paid rent, and assist PME through the eviction process
Monitor lease renewals to ensure they are being sent to tenants and executed in a timely manner
Assist Property Management Executives in lease renewal negotiations
Address tenant complaints in a timely manner and follow up on open items regularly
Assist PME in administrative tasks including, but not limited to: onboarding new clients, offboarding clients, data entry steps, etc
Handle incoming client calls on the general call queue, provide information when possible, and direct requests to the appropriate team members as needed
Assist with application overflow as needed
All other duties as assigned
Qualification
Required
Experience working in real estate, property management, or a strong administrative and customer service background
Proficiency in G-Suite applications (Gmail, Drive, Word, Sheets) and property management software
Strong organizational and time management skills
Excellent communication and negotiation skills
Good customer service skills
Internet speed must be a minimum of 50 Mbps
This position is fully remote and you can reside in any geographic location but you must be able to work 8-5PST hours
Company
Good Life Property Management
Good Life Property Management specializes in real estate, property management and investment.
Founded in 2013
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Steve Welty
CEO
Company data provided by crunchbase