Encompass Supply Chain Solutions · 4 hours ago
Distribution Center Manager – Inbound
Encompass Supply Chain Solutions is one of the nation’s largest suppliers of appliance and HVAC parts, committed to a safe and efficient work environment. The Inbound Fulfillment Center Manager is responsible for overseeing all inbound operations, driving productivity, safety, and quality standards while leading and developing inbound operations teams.
Consumer ElectronicsLogistics
Responsibilities
Manage, train, and develop inbound supervisors, leads, and team members to achieve operational goals
Create a positive, team-oriented culture of accountability, safety, and continuous improvement within the inbound department
Monitor labor allocation and adjust staffing to meet volume and productivity targets
Champion organizational change initiatives by clearly communicating vision, purpose, and expected outcomes to team members
Oversee the receiving, unloading, inspection, and put-away processes for all inbound shipments including customer returns
Ensure all products are accurately received into inventory systems and staged for processing or storage efficiently
Collaborate with Inventory Control to resolve discrepancies and maintain inventory accuracy
Operate pallet jacks, forklifts, or other warehouse equipment as needed
Ensure all safety policies, procedures, and standards are followed within the inbound department
Maintain compliance with company policies and regulatory requirements (OSHA, etc.)
Analyze inbound operations performance data to identify trends and areas for improvement
Drive initiatives that enhance productivity, reduce costs, and optimize inbound workflows
Coordinate with outbound, inventory, quality assurance, transportation, and procurement teams to ensure seamless operations
Communicate effectively with corporate teams, vendors, and carriers to resolve inbound-related issues
Monitor and report on key inbound metrics, including receiving productivity, dock-to-stock cycle time, and inbound accuracy
Implement corrective actions to address performance gaps
Qualification
Required
Bachelor's degree in Supply Chain, Logistics, Business, or related field preferred; equivalent work experience accepted
5+ years of leadership experience in a distribution or fulfillment center environment, with a focus on inbound operations
Proven ability to lead, motivate, and develop high-performing teams in a fast-paced environment
Strong knowledge of warehouse management systems (WMS) and Microsoft Office Suite
Excellent communication, problem-solving, and organizational skills, proficient in English (verbal and written)
Reliable, enthusiastic, and committed to team success
Comfortable working in varying warehouse temperatures and conditions
Availability to work extended hours, evenings, and weekends based on operational demands
Preferred
Experience with process improvement methodologies (e.g. Lean, Six Sigma) is a plus
Benefits
Health insurance
401k/401k match
Employee assistance programs
Time away
Team Member discounts on our merchandise plus a variety of other cool special deals with our suppliers.
Paid time off
Paid holidays
Paid parental leave
Professional development opportunities
Company
Encompass Supply Chain Solutions
Encompass is a market leader in forward and reverse supply chain management and repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products.
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Comvest Partners
2022-04-05Acquired
2020-01-15Private Equity
Recent News
2025-10-28
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