Fanatics · 6 hours ago
Retail Supervisor - Cincinnati Bengals
Cincinnati, OH
Full-time
Onsite
Entry, Mid Level
2+ years expFanatics is a leading global digital sports platform focused on enhancing the fan experience. The Retail Supervisor will lead the part-time retail team to drive sales, ensure operational excellence, and provide an exemplary fan experience during game days and events.
eSportsManufacturingRetailSporting GoodsSports
Responsibilities
Drive sales results by consistent execution of daily operations
Support back-of-house operations; maintain stockroom organization
Demonstrated proficiency in Fanatics and Retail operation systems including but not limited to POS, OpSuite, My Playbook, Service Now, and OKTA
Make recommendations to the Leadership team when making decision including but not limited to; revenue targets, per cap, and UPT (unit per time)
Work with Retail Associates to ensure an exemplary fan experience
Communicate expectations for assignments and projects to the part-time retail team (Retail Associate/ Retail Lead)
Provide training and assistance to all part-time retail team (Retail Associate/ Retail Lead)
Coach part-time retail team (Retail Associate/ Retail Lead) based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience
Encourages and models Fanatics Values
Perform Manager on Duty responsibilities
Qualification
Required
Minimum 18 years of age
Ability to work independently and responsibly in a fast-paced environment
Possess a fun, outgoing, confident, professional demeanor
Ability to work well with all levels of management, build partnerships, and coach teams
Ability to anticipate and solve problems and act decisively
Ability to represent Fanatics/League/Team Values and standards
Ability to balance, prioritize, and delegate multiple projects while remaining calm under pressure
Strong communication, literacy, and numeracy skills
Demonstrated proficiency in Fanatics and Retail operation systems including but not limited to POS, OpSuite, My Playbook, Service Now, and OKTA
Preferred
Minimum two years working in retail or sales preferred
Prior leadership experience preferred
Foreign language skills are a plus
Company
Fanatics
Fanatics is a sports merchandise retailer that manufactures fan gear and jerseys across retail channels. It is a sub-organization of Kynetic.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$4.9BKey Investors
Clearlake Capital GroupNational Football LeagueAlameda Research
2022-12-06Private Equity· $700M
2022-03-02Private Equity· $1.5B
2022-01-01Series Unknown· $10M
Leadership Team
J
Joseph Bozich
Advisor to Chief Executive Officer
Michael Mahan
CEO
Recent News
Sports Business Journal
2026-02-03
2026-02-02
Company data provided by crunchbase