Connecticut Department of Administrative Services · 16 hours ago
License And Applications Analyst
The Connecticut Department of Energy and Environmental Protection is hiring two Licensing and Applications Analysts for its Land and Water Resources Division and Water Planning and Management Division’s Dam Safety Program. The role involves assisting with the administration of licensure, certification, and permitting programs, as well as processing applications and responding to stakeholder inquiries.
GovernmentService IndustrySocial Assistance
Responsibilities
Assist with the administration of licensure, certification, and permitting programs in accordance with applicable statutes, regulations, and agency policies
Process electronic applications and workflows, which may include electronic licensing platforms
Disseminate documents and information regarding regulatory programs by electronic means, including posting content to internet websites
Conduct research, collect data, and analyze information relating to application processing and compliance evaluations
Respond to inquiries from internal and external stakeholders, including the general public, businesses, environmental professionals, or government officials via phone, email, and mail
Perform data entry and quality assurance using multiple software packages including but not limited to DEEP’s Site Information Management System (SIMS), and Office 365 applications to track the status of applications, permits, and compliance data
May provide technical assistance, outreach, and education (to the general public, businesses, government agencies and other stakeholders) regarding electronic licensing functions for which this position is responsible
Perform other administrative processing tasks as necessary
Assists in administration of licensure, certification and/or permitting functions
Reviews, evaluates and analyzes factors and incidents impacting on regulatory responsibility including applications for licensure, certification and proper permit authority for compliance to relevant agency statutes, regulations, policies, procedures and practices
Processes initial and renewal applications
Responds to mail, telephone and personal inquiries from consumers, governmental agencies, interested parties requesting information concerning entities regulated by department
Explains regulatory laws and agency regulations to applicants, licensees and consumers
Conducts research, collects data and analyzes information relating to application review process
Provides technical assistance to clerical staff
Authorizes issuance of licenses, permits and/or certifications
May participate in public hearings concerning issuance, revocation or amendment of certificates, licenses or permits
May review documents and related materials for criminal convictions and bankruptcy files
Performs related duties as required
Qualification
Required
Five (5) years of experience performing technical or complex clerical duties involving the review or processing of licenses, certifications or permits for a governmental regulatory agency or in a regulated industry
Current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service
Preferred
Experience reviewing or processing applications, registrations, reports, or forms for completeness and adherence to statutory, regulatory, or business requirements
Experience in data entry, data management, reporting, and responding to data inquiries using software applications, including Site Information Management System (SIMS), Microsoft Excel, and Office 365 applications including Microsoft Word, Teams, and Outlook
Experience disseminating public documents and information by electronic means, including uploading content to internet websites and managing electronic filings
Experience responding to requests for information from internal or external stakeholders, including general public, businesses, environmental professionals, or government agencies pertaining to applications, permits, compliance, or business operations activities
Experience or knowledge conducting research and collecting and organizing data to support program or business needs
Experience organizing, prioritizing and managing one or more projects simultaneously while meeting established deadlines
Experience managing documents including maintaining documents in accordance with records retention timelines or organizing document files
Experience in oral and written communication for preparing and presenting findings and recommendations
Experience with process improvement and problem-solving, including assessing the efficiency of work processes and developing or updating standard operating procedures
Company
Connecticut Department of Administrative Services
Connecticut Department of Administrative Services is a government firm that offers business functions to state agencies and municipalities.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-06-01
Hartford Business Journal
2025-01-21
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