Kindbody · 16 hours ago
Practice Coordinator (PRN)
Newport Beach, CA
Full-time
Onsite
Entry, Mid Level
$25/hr - $26/hr
2+ years expKindbody is a rapidly growing company focused on women's health and fertility, and they are seeking an experienced Practice Coordinator. This role involves managing front desk operations, scheduling, billing, and general administrative duties in a fast-paced clinic environment.
Employee BenefitsFertilityHealth CareMedical
Responsibilities
Greet patients with a warm and friendly welcome
Check patients in and out through our EMR calendar
Ensure all patients have an intake form & insurance information on file prior to the appointment starting
Serve complimentary beverages to our guests & hang belongings in the closet
Maintain clinic reception and lobby cleanliness
Restock retail displays and maintain display cleanliness
Merchandising and inventory projects as assigned
Provide exceptional service representative of Kindbody
Oversee clinic schedule and calendar -- assist with booking and rescheduling patients
Troubleshoot any scheduling issues and make changes to the patient portal when needed
Elevate scheduling concerns to the clinical team when necessary
Handle all customer billing & insurance questions, including, but not limited to accepting payments, triaging refund requests, and providing balance and statement information
Maintain the highest degree of ethics when handling patient payments and bill processing
Manage inbound customer communication (phone, email & chat) and ensure all messages are answered in a timely fashion
Manage clinic supply inventory and communicate needs to HQ
Maintain clear communication with HQ about overall shop operations
Manage event preparation & set up on an as-needed basis
Sell packages, products, and memberships
Other duties and projects as assigned
Qualification
Required
2+ years of administrative or receptionist experience in a fast-paced, customer-focused medical office
A passion for women's health, fertility is a plus
Strong communication skills & a team player
Willingness to be flexible, roll with the punches, multitask, and troubleshoot problems
Detail-oriented with strong organizational skills
Exemplifies amazing customer service skills and professionalism
Preferred
Experience in handling medical and insurance billing
Desire to be actively involved in events
Experience in front desk sales
Company
Kindbody
Kindbody is a fertility clinic network and family-building benefits provider for employers.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$306.33MKey Investors
Morgan HealthPerceptive AdvisorsClaritas Health Ventures
2023-05-01Series Unknown· $25M
2023-03-02Debt Financing· $100M
2022-09-06Series C· $26.67M
Leadership Team
Annbeth Eschbach
Chief Executive Officer
Richard Forsythe
Chief Technology Officer
Recent News
2026-01-11
2025-10-21
Company data provided by crunchbase