Viaduct, An Aleron Company · 8 hours ago
Program Manager
Buffalo, NY
Full-time
Onsite
Mid, Senior Level
$65K/yr - $75K/yrViaduct, An Aleron Company is seeking a strategic and organized Program Manager to lead their flagship internship and early-career talent program. This role involves managing the full lifecycle of the program, focusing on operational execution, talent experience, and employer engagement to ensure successful outcomes for participants and employers alike.
Staffing & Recruiting
Hiring Manager
Tom Hausler
Responsibilities
Own the execution and evolution of the program as a year-round talent system – including extensions of recruitment, candidate preparedness, mentorship, and a digital platform to host it all
Translate talent strategy into clear program design, timelines, and participant experiences
Identify gaps, friction points, and opportunities across the talent journey and proactively design improvements
Ensure the program remains scalable, employer-relevant, and aligned with regional workforce needs
Oversee the participant experience from application through placement, mentoring, and post-program outcomes
Design and manage a mentoring framework that supports interns and early-career talent beyond the summer experience
Identify best practices for engagement, support, and retention – and operationalize them across cohorts
Ensure participants receive clear communication, meaningful support, and access to opportunity
Manage employer participation across internships, early-career hiring, and post-internship recruitment extensions
Support employers in converting interns and program participants into long-term hires
Surface employer needs, behaviors, and constraints to inform program design and platform features
Partner with the Engagement team to align employer readiness, expectations, and outcomes
Serve as a core feedback loop between the program operations and the organizations talent platform
Inform platform design by translating real-world program needs, employer behavior, and participant feedback into actionable insights
Help define workflows, data points, and user journeys that improve matching, engagement, and reporting
Collaborate cross-functionally to test, refine, and improve tools that support program delivery
Track and analyze program metrics including participation, conversion, retention, and employer satisfaction
Identify and document best practices across employers, institutions, and cohorts
Contribute to internal reporting, funder updates, and strategic planning with data-informed insights
Ensure accurate and consistent data entry across HubSpot and internal systems
Work closely with Communications & Engagement to support storytelling, events, and employer-facing materials
Collaborate with partners across education, workforce, and industry to strengthen alignment and outcomes
Support orientations, workshops and ecosystem touch-points tied to the program
Qualification
Required
Strategic and highly organized mindset
Experience in program management
Ability to manage the full lifecycle of a program
Experience in operational execution and continuous improvement
Strong communication skills
Ability to work closely with students, colleges, universities, employers, and internal teams
Experience in designing and managing participant experiences
Ability to identify gaps and opportunities in program execution
Experience in mentoring frameworks
Ability to track and analyze program metrics
Experience in data entry and management
Ability to collaborate cross-functionally
Experience in employer engagement and recruitment
Ability to translate talent strategy into program design
Experience in supporting storytelling and events
Company
Viaduct, An Aleron Company
Viaduct is a talent acquisition company that connects emerging businesses with their most important asset: people.
Founded in 2016
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Chad Witherell, MBA, SPHR
Senior Talent Partner
Company data provided by crunchbase