Accrete · 3 hours ago
Staff Product Operations Specialist
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff
$140K/yr - $180K/yr
4+ years expAccrete.AI is a dynamic and innovative company focused on transforming the future of artificial intelligence. They are seeking a Staff Product Operations Specialist who will be responsible for overseeing product development stages, ensuring efficient workflows, and collaborating with various teams to deliver product features and improvements.
AnalyticsArtificial Intelligence (AI)Business DevelopmentData ManagementProductivity ToolsSoftware
Responsibilities
Support the product team in planning, tracking, and executing product roadmaps
Collaborate with engineering, design, and business teams to ensure timely delivery of product features and releases
Maintain documentation, workflows, and process guidelines for product operations
Monitor product performance metrics and prepare regular reports for leadership
Identify operational gaps and implement process improvements to enhance efficiency
Coordinate user feedback loops, stakeholder communication, and release readiness activities
Assist in backlog management, work planning, and cross-team alignment
Ensure compliance with internal processes, quality checks, and product governance standards
Improve product delivery times by introducing relevant business solutions for better implementation and integration
Train, mentor, and guide team members and foster teamwork
Develop a system for regular performance metrics checks and then report your findings to upper management and other stakeholders
Ensure every team is following agile practices
Work with software architects, software engineers, technical consultants, and other technical staff to come up with solutions for clients
Collaborate with relevant consultants in each project to ensure product development follows organizational requirements and goals
Maintain a record of any and all escalations regarding technical issues. Communicate these issues to relevant project teams, follow through until there’s a solution, and report the resolution
Ensure that all projects are following their budgets and delivery times. Make a habit of tracking project milestones and dependencies. Include these things in your regular reports
Collaborate with other relevant departments, including the product, sales, and engineering departments. You have to ensure positive engagement across the board
Develop a system to plan, track, and document every single program you manage, and lead your team ceremonies
Provide regular feedback on process improvements and the core software development lifecycle to core teams which include product, research, and engineering teams
Qualification
Required
Bachelor's degree in Engineering, or related field
4-6 years of product operations management experience
Working knowledge of Agile practices
Deep understanding of the product development process, the product lifecycle, and program management
Advanced knowledge of individual product development stages
Prior leadership experience in product planning, management, and project management
Excellent communication skills for collaboration with engineers and other teams
Experience recording and evaluating product performance metrics
Ability to manage project timelines, prioritize tasks, and align teams based on those tasks
Experience of working with project management tools - especially Jira and Confluence
Ability to solve problems and technical issues as they present themselves
Strategic thinking in managing several complex projects
Preferred
Prior relevant experience in a similar or related industry
PMP or Scrum Master certification
Prior experience in product deployment and integration
Bonus if proficient with SQL, programming languages, and some coding
Benefits
Competitive Salary: Aligned with experience and market standards
Comprehensive Insurance: Health, dental, and vision coverage for you and your family
401(k) Plan: Build your financial future with our retirement savings plan
Flexible PTO & Hybrid Work: Take time off when needed and enjoy remote flexibility per company guidelines
Growth & Development: Access professional learning opportunities and career advancement support
Onsite Perks: Enjoy catered lunches, snacks, and a fully stocked kitchen
Team Bonding: Company-sponsored happy hours and social events to connect and unwind
Company
Accrete
Accrete, Inc.’s Knowledge Engine platform enables complex organizations to employ Expert AI Agents capable of autonomous decisions.
201-500 employees
H1B Sponsorship
Accrete has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (4)
2022 (1)
2021 (2)
2020 (4)
Funding
Current Stage
Growth StageTotal Funding
$79.1MKey Investors
Small Business Innovation Research
2025-03-24Series Unknown· $25M
2024-04-19Series Unknown· $19.5M
2023-05-08Grant
Leadership Team
Prashant Bhuyan
Founder, CEO and Chairman
Brian Drake
Federal Chief Technology Officer
Recent News
Company data provided by crunchbase