Optum · 7 hours ago
Client Delivery Manager - Remote
United States
Full-time
Remote
Mid, Senior Level
$73K/yr - $130K/yr
5+ years expOptum is focused on improving health data and information flow to create a connected healthcare system. They are seeking a Client Delivery Manager who will drive operational excellence, strengthen client partnerships, and ensure high-quality performance across the physician revenue cycle.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Regularly conducts client meetings to review accounts receivable performance, payer issues and trends, client's business strategies and cash flow forecast. Discussions and recommendations are expected to take into consideration Optum Insight's operations, local and national issues and trends as they affect the client and other issues as needed
Ensures the appropriate preparation, analysis and presentation of all Client Service Delivery deliverables (including A/R measurement statistics and payer trends, fee schedules, ad hoc financial reports) ensuring their relevancy, accuracy and overall quality. This may require interaction with operations management, the Optum Insight National Support Center, and third-party payers
Managing all aspects of the business relationship with the customer
Ensures that all appropriate resources are available and utilized effectively/efficiently to maximize overall business management services
Develops and maintains positive client relations and coordinates with various functions within the company to ensure client requests are handled appropriately (i.e. within time and budget)
This position has authority to substantially affect the relationship between the company and a client, either from a financial or services/product standpoint. Position monitors/audits financial, reimbursement and information management services and is responsible for analyzing the billing effectiveness/cash flow and making recommendations to increase productivity and profitability. Utilizes their knowledge of the client/business, healthcare practice management and medical billing process/procedures to maximize performance relative to client relationship, client satisfaction, desired survey results and client/company financial performance indicators
Qualification
Required
5+ years of healthcare practice management and medical billing experience
4+ years of client relationship management and accounts receivable management
3+ years of physician Part B billing, collections & coding background
3+ years of client facing experience with physicians, physician practice managers and hospital leadership
3+ years of experience with physician practice A/R Metrics
3+ years of experience presenting to and working with physicians and hospital leadership
Advanced knowledge of Excel
Preferred
Experience dealing with multiple levels of leadership and multiple parties toward a common goal
Solid knowledge of the Microsoft Office Suite (PowerPoint, Excel, Outlook, etc.) as well as data processing and analysis skills
Proven ability to develop and maintain client relationships. Good communication and presentation skills, both written and oral
Proven project Management skills
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase