Potawatomi Federal Solutions, LLC · 10 hours ago
Military & Family Readiness Center Administrative Support Specialist (TAP)
Minot AFB, ND
Full-time
Onsite
New Grad, Entry Level
$20/hr - $25/hrPotawatomi Federal Solutions is a federal government contractor providing essential services and administrative support. They are seeking a reliable, detail-oriented Administrative Support Specialist to support the U.S. Air Force Military & Family Readiness Center, focusing on front desk customer service and administrative duties for the Transition Assistance Program.
AccountingConsultingHuman Resources
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide front desk customer service support for the M&FRC, including greeting visitors, answering telephone calls, and responding to routine nontechnical inquiries
Receive, screen and route phone calls, emails, & visitors to appropriate M&FRC staff based on knowledge of programs and services
Perform TAP data entry & administrative support using AFFIRST, TAP ACCESS, & other government-provided automated systems
Consolidate, summarize, and retrieve data from files and automated systems to support reports, inquiries, and program tracking requirements
Establish, update, & maintain electronic and hard-copy office records in accordance with Air Force records management regulations
Serve as the primary Record Custodian for the M&FRC, ensuring proper maintenance, purging, and disposition of records and files
Utilize Microsoft Word, Excel, Access, & other office automation tools to create documents/spreadsheets/reports/charts, & presentations
Prepare, proofread & edit recurring/non-recurring correspondence, reports, & other documents for accuracy, format, & compliance
Review incoming/outgoing correspondence for accuracy, grammar, formatting, & completeness; identify discrepancies and advise appropriate staff
Assist in developing training aids and provide hands-on assistance to office personnel on office automation tools and procedures
Maintain automated calendars, suspense systems, and trackers; notify supervisors of conflicts or deadlines that cannot be met
Manage office supply requisitions, printing support, and related administrative services
Download, distribute, and maintain electronic publications, forms, and guidance in accordance with current policies
Transmit and receive documents and correspondence electronically using networked computer systems
Perform basic troubleshooting of office automation systems and software issues encountered by staff
Perform time and attendance support functions as required
Other duties as assigned in support of M&FRC operations
Qualification
Required
Must be a U.S. citizen and able to pass a DoD background investigation
High school diploma or equivalent required
Proficiency with Microsoft Office Suite (Word, Excel, Access) required
Knowledge of correct grammar, spelling, punctuation, capitalization, and document formatting
Ability to communicate effectively, both orally and in writing, using tact and courtesy
Ability to organize, maintain, and manage records and files in accordance with established procedures
Ability to read, write, speak, and understand English fluently
Preferred
Experience performing clerical, administrative, customer service, or front desk duties preferred
Knowledge of Air Force terminology, programs, or military family support services preferred
Company
Potawatomi Federal Solutions, LLC
Founded in 2007
501-1000 employees
Funding
Current Stage
Late StageRecent News
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