Ryder System, Inc. · 7 hours ago
Strategic Account Manager
USA - Greenville SC Lowdes Hill Rd
Full-time
Onsite
Mid Level
$55K/yr - $60K/yr
3+ years expRyder System, Inc. is a leading logistics and transportation company, and they are seeking a Strategic Account Manager to manage a portfolio of customers. The role involves developing transportation provider relationships, negotiating rates, and ensuring customer needs are met efficiently.
Fleet ManagementLogisticsSupply Chain ManagementTransportation
Responsibilities
Develop relationships with transportation providers to maximize penetration of customer freight portfolio through soliciting capacity
Leads small group of SMA's as a mentor. Supports all parties with carrier related issues as needed. Staffing performance management and development of SMAs to ensure established performance goals within the team
Tenders accept/reject loads, creates loads, sets appointments, dispatches, tracks and traces loads, root cause problem solves issues, and resolves/communicates to carrier and/or customer as appropriate
Negotiate rates with transportation providers to ensure that margins are achieved for commission targets and account goals
Manage day-to-day planning and scheduling of coverage for loads to ensure proper all customer's needs are met in the agreed upon time period
Continuous improvement in all segments of the business
Schedules and dispatches while ensuring compliance of Federal, State, and Local regulations. Responsible for timely updating of load statuses to the TMS
Maintain a positive employee related climate and maintain a customer satisfaction index at a World Class Level while having availability 24/7/365 for responsibilities
Performs other duties as assigned
Qualification
Required
Strong verbal and written communication skills
Demonstrates problem solving skills
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Demonstrates customer service skills
Effective negotiation skills
Competitive nature and the drive to contribute to winning culture
Flexibility to operate and self-driven to excel in a fast-paced environment
Detailed oriented with excellent follow-up practices
Ability to work independently and as a member of a team
Capable of multi-tasking, highly organized, with excellent time management skills
Ability to lead/manage others
Ability to inspire and develop staff
H.S. Diploma/GED
3 years or more in Business related experience
MS Office (Outlook, Excel, Word, PowerPoint, etc) Intermediate
Preferred
Bachelor's degree in business, Logistics, or related field of study
Benefits
Comprehensive health and welfare benefits
Medical
Prescription
Dental
Vision
Life insurance
Disability insurance options
Paid time off for vacation
Illness
Bereavement
Family and parental leave
Tax-advantaged 401(k) retirement savings plan
Company
Ryder System, Inc.
We perfect the supply chains people depend on.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Robert Sanchez
Chief Executive Officer
John Diez
President and Chief Operating Officer
Recent News
MarketScreener
2026-01-06
2026-01-06
MarketScreener
2025-12-19
Company data provided by crunchbase