Temple University · 2 hours ago
Senior Systems Administrator
Philadelphia, PA
Full-time
Hybrid
Senior Level
5+ years expTemple University’s Lewis Katz School of Medicine is seeking a Senior Systems Administrator to join their IT team. This role focuses on the administration, maintenance, and support of enterprise academic systems that serve the school’s community, ensuring system reliability and user support.
Higher Education
Responsibilities
Serve as the primary system administrator and operational owner for assigned enterprise academic platforms
Administer, configure, and maintain vendor-supported academic systems, including evaluation, assessment, and scheduling platforms
Manage user access, roles, permissions, and data integrity in accordance with institutional policies
Support academic processes and provide technical and functional support to faculty, staff, and academic administrators using academic systems
Coordinate with third-party vendors to resolve issues, apply updates, and support system changes
Monitor system performance and troubleshoot issues to minimize disruption to academic operations
Collaborate with academic departments, coordinators, and business offices to gather requirements and implement system solutions
Document system configurations, workflows, and operational procedures
Support the gradual transition of appropriate operational tasks to academic or administrative units as workflows mature
Identify, document, and improve system-supported academic workflows to reduce errors, increase efficiency, and support consistent execution across departments
Analyze recurring operational issues and bottlenecks within academic systems and recommend practical, system-level improvements in collaboration with stakeholders
Ensure systems are properly tested prior to production/upgrade changes
Maintain compliance with institutional policies, data standards, and applicable regulations
Respond to service requests and incidents related to academic systems in a timely manner
Participate in meetings and working groups related to academic systems as assigned
Perform other duties as assigned by Director of IT
Serve as backup as needed for IT academic systems
Ability to work early mornings, nights, evenings, and/or weekends, if necessary
Qualification
Required
Bachelor's degree and two years of experience in Information Systems, Technology, Business, or a related field
5 years of progressively responsible experience administering enterprise or vendor-supported systems preferred
Experience supporting academic or administrative systems in a complex organizational environment
Demonstrated ability to collaborate with and train users on academic IT system(s)
Demonstrated knowledge/ability to utilize a broad range of software products
Experience administering enterprise systems and managing user access and configurations
Ability to coordinate effectively with third-party vendors
Strong problem-solving, organizational, and documentation skills
Ability to communicate technical concepts to non-technical audiences
Ability to manage multiple priorities and projects with overlapping deadlines
Strong organizational and time-management skills
Benefits
Full medical, dental, vision coverage
Paid time off
11 Paid Holidays
Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
A generous retirement plan and so much more!
Company
Temple University
As the largest university in one of the nation’s most iconic cities, Temple educates diverse future leaders from across Philadelphia, the country and the world who share a common drive to learn, prepare for their careers and make a real impact.
5001-10000 employees
H1B Sponsorship
Temple University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Ken Kaiser
Senior Vice President and Chief Administrative Officer
Abigail Greendyk
Conversation Partner/Language Tutor
Recent News
Philadelphia Business Journal
2024-02-08
2023-09-23
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