Seacoast Bank · 1 month ago
Loan Servicing Representative (The Villages)
The Villages, Florida, United States
Full-time
Onsite
Entry Level
1+ years expCitizens First Bank, a cornerstone of The Villages community, is hiring a Loan Servicing Representative for their Loan Servicing Department. The primary responsibility of this role is to deliver excellent customer service regarding mortgage loan activities while maintaining accurate records and assisting customers with various loan-related tasks.
BankingFinancial ServicesLending
Responsibilities
Provide assistance to loan customers by telephone, in person, email, or mail
Maintain accurate records of all communication with loan customers
Schedule and prepare Loan Modification with principal reductions
Process the set-up and the cancellation of ACH/EFT payments
Complete verifications of mortgage loans
Assist loan customers with Loss Draft Claims
Process returned mail
Mails notices and statements
Image and verification of loan related documents
Post loan payments, NSF, charge backs, payment reversal requests
Qualification
Required
High school diploma or equivalent required plus one to two years of related experience
Must be detail oriented, able to comprehend and accurately execute company policies, procedures and follow investor guidelines
Must be able to meet deadline and be able to work under pressure while maintaining a positive attitude and providing exemplary internal and external customer service
Must have computer skills including proficiency in Microsoft Office, keyboarding skills and ten-key calculator
Preferred
Bachelor degree plus two years of clerical experience in lending or in a related-banking environment
Benefits
Medical dental
Vision
Short and long-term disability insurance options
401K
Generous vacation allowance
An annual calendar recognizing ten federal holidays which may be paid
A high-end hospitality environment with a strong promote-from- within culture
The satisfaction that comes from serving the community and relationship building
Company
Seacoast Bank
Since 1926, Seacoast Bank has succeeded through a clear vision, planned strategic growth and talented, professional employees.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$9.19M2014-12-31Post Ipo Equity· $9.19M
1984-02-03IPO
Leadership Team
Juliette P. Kleffel
Executive Vice President, Chief Operating Officer
Recent News
2025-12-09
Yahoo Finance
2024-12-28
2024-12-28
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