Johnson County Community College · 19 hours ago
Box Office Clerk II
Overland Park, KS
Part-time
Onsite
Entry Level
$15.34/hr - $18.61/hr
1+ years expJohnson County Community College is dedicated to transforming lives and strengthening communities through learning. They are seeking a Box Office Clerk II to perform general office duties and handle ticket sales while providing exceptional customer service at the Midwest Trust Center's box office.
Higher Education
Responsibilities
Prepare the box office for window sales prior to events
Create a warm and welcoming environment for patrons by greeting them professionally as they arrive
Assist patrons with selecting and purchasing tickets for performances and events in the hour leading up to events
Display excellent customer service in providing information, addressing concerns, and giving directions to the general public at box office windows during events
Resolve ticket-related issues and assist patrons with seating preferences, accessibility, and special accommodations
Process and complete ticket orders in person at the box office window
Enter and correct data in ticketing software
Operate the box office will-call system, handling will-call requests and ensuring patrons receive their tickets promptly and efficiently
Balance the cash drawer at the end of each event in a timely and accurate manner
Remain up to date with event-specific information, as well as campus-wide events and schedules
Keep the box office area clean and organized
Conduct various general office duties in support of ticketing and box office operations as assigned
Develop and manage box office records and reports. Enter and manipulate data within spreadsheets
Prepare mailings for tickets and other related materials
Other duties as assigned
Qualification
Required
High school or GED
Completes routine tasks under moderate supervision
Typically requires at least 1 year of related experience
Benefits
Optional Retirement plan access
Personal annual leave
14 days of paid holidays
Full tuition reduction for JCCC credit courses (for employee and eligible dependents)
Free access to the Gym on campus for all employees and dependents
Discount to the Hiersteiner Child Development Center
Snow days
Professional development funding and training opportunities
Mentorship program
Recognition and awards programs
Employee wellness programs
Company
Johnson County Community College
With 44,000 students enrolled in credit and continuing education classes each semester, Johnson County Community College is the largest institution of undergraduate education in the state of Kansas.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Debbie Rulo
Director - Business Development & Strategic Partnerships
Jeff Davis
INSTRUCTOR
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