Customer Service Specialist jobs in United States
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Heartland Bank LTD · 2 hours ago

Customer Service Specialist

positionWesterville, OH
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Heartland Bank is a Division of German American Bank, focused on delivering personalized service to customers. The Customer Service Specialist will greet clients, assist with banking needs, and perform transactions while building strong relationships with customers.

BankingFinancial ServicesVenture Capital

Responsibilities

Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services
You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations
To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships

Qualification

Customer ServiceCash-handlingBilingual/MultilingualListening skillsConfidentialityRelationship building

Required

Maintain confidentiality
Listen closely to understand
Identify opportunities to better serve the customer

Preferred

Bilingual/Multilingual
Customer Service experience
Cash-handling experience

Benefits

Medical, dental, vision, STD, LTD, Life insurance, etc.
17 days paid time off, 11 paid holidays and bereavement leave
Education assistance program
Paid parental bonding leave
Wellness benefits
Life event coverage
Service awards
Financial benefits including 401(k) match, stock purchase plan, loan discounts and more
National and local discounts on everything from computers and vacations to phones and retail shopping
Free checking account, checks and discounted bank services

Company

Heartland Bank LTD

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With roots stretching back to 1875, Heartland is proudly New Zealand operated and managed.
dateFounded in 1875
location
Auckland, Auckland, NZL
people-size201-500 employees
web-link
https://www.heartland.co.nz/

Funding

Current Stage
Public Company
Total Funding
$30M
2018-11-21Post Ipo Equity· $30M
2018-11-01IPO

Recent News

Lane Report | Kentucky Business & Economic News
How did German American Bank achieve record 3Q25 earnings?
2025-10-29
MarketScreener
German American Bancorp, Inc. (GABC) Reports Record Earnings for Third Quarter 2025
2025-10-28
Paypers
Heartland Bank and CNB merge in deal worth over USD 170 mln
2025-10-21
Company data provided by crunchbase