Baxter International Inc. · 9 hours ago
Patient Intake Specialist
St Paul, Minnesota
Full-time
Onsite
Mid Level
$51K/yr - $70K/yr
3+ years expBaxter International Inc. is dedicated to redefining healthcare delivery and making a significant impact on patient lives. The Patient Intake Specialist will play a crucial role in interfacing with patients and caregivers, verifying insurance benefits, and facilitating the reimbursement process for Respiratory Health equipment.
BiotechnologyClinical TrialsHealth CareMedical
Responsibilities
Perform verification of benefits to determine coverage and payer requirements
Load all benefit information correctly to allow for clean claims and streamlined revenue
Interview patient/caregiver to gather, confirm, and input medical, insurance and demographic information
Assess Face to Face documentation to determine if payor requirements are met
Assess or evaluate the risk of shipping device based on information received in the patient interview, place of service, insurance validation and Government and Commercial Insurance requirements
Discuss patient financial liability, set-up payment plans, discuss patient financial assistance when needed and follow up on applications
Educate the patient/caregiver on the benefits of therapy and to promote therapy adherence
Accurately document events and communications in a timely manner
Initiate the process for obtaining any necessary forms such as the TCR (Terms, Condition & Responsibility), ABN (Authorization of Benefits Notification) and other forms required during the training process, and Waivers
Provide timely follow-up with patient/caregiver when needed
Works collaboratively with multiple teams to optimize outcomes for our patients
Facilitate return of device when patient no longer demonstrates benefit from therapy
Perform with the highest level of integrity, while by complying with the Global Code of Conduct, applicable work instructions, and applicable laws and regulations to enhance outcomes for our patients and their caregivers
Work collaboratively with Sales Enablement and Account Executives to ensure healthcare team and patient needs are met and coordinate contact and in-hospital training as needed
Qualification
Required
3+ years relevant experience, preferably in health insurance and/or durable medical equipment
High level of reasoning ability to successfully resolve a variety of patient and business issues
Strong critical thinking and problem-solving skills
Exceptional written, verbal, and interpersonal communications and presentation skills
Detail oriented
Proficient in Microsoft Office Software
Preferred
Associates degree or higher
Third Party payer experience
Experience with TIMS
Benefits
Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)
Childcare benefits
Company
Baxter International Inc.
For nearly a century, we have delivered on our commitment to saving and sustaining the lives of patients, working alongside clinicians and providers around the world.
10001+ employees
H1B Sponsorship
Baxter International Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (10)
2023 (17)
2022 (18)
2021 (6)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$2.28BKey Investors
German Federal Ministry of Education and Research
2025-12-08Post Ipo Debt· $600M
2021-04-21Grant· $1.81M
2019-05-15Post Ipo Debt· $1.68B
Leadership Team
Andrew Hider
President and Chief Executive Officer
Giuseppe Accogli
EVP & Chief Operating Officer
Recent News
HospitalManagement.net
2026-01-16
Company data provided by crunchbase