Fletcher Jones Toyota of Carson · 6 hours ago
Service to Sales Consultant
Carson, CA
Full-time
Onsite
New Grad, Entry Level
$35K/yr - $59K/yrFletcher Jones Toyota of Carson is part of the nation’s #1 family-owned automotive group, committed to delivering a world-class guest experience. They are seeking a Service to Sales Consultant responsible for engaging service customers to identify upgrade opportunities and facilitate vehicle acquisitions through data-driven outreach.
Automotive
Responsibilities
Engage service customers in the drive to assess upgrade opportunities based on vehicle equity, age, mileage, or lease status
Review vehicle condition reports
Engage service customers in the drive to acquire their vehicle
Conduct equity mining using dealership software tools to identify customers in a favorable position to trade in or upgrade
Educate customers on current incentives, special financing, or loyalty programs to support an upgrade conversation
Schedule and coordinate upgrade appointments with the sales team or assist directly in the sales process
Maintain detailed notes and follow-up activities in CRM systems to ensure continuity of communication
Collaborate with the service and BDC departments to identify target customers and deliver a seamless upgrade experience
Track appointment conversions and sales resulting from upgrade initiatives
Work with management to identify current inventory needs
Support dealership sales and retention targets by contributing to monthly goals and promotional campaigns
Qualification
Required
Valid driver's license and clean driving record
Preferred
Previous experience in a related role
Benefits
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k)
401(k) matching
Flexible spending account
Professional development assistance
Life insurance
Employee assistance plan
Disability insurance
Company
Fletcher Jones Toyota of Carson
ABOUT US Fletcher Jones Automotive Group invites guests to our newest dealership, Fletcher Jones Toyota of Carson! We are family-owned and operated for over 45 years, dedicated to bringing only the best options for Toyota drivers in Southern California.
Founded in 2023
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase