CyberRisk Alliance · 7 hours ago
Sr Program Manager, Virtual Events
United States
Full-time
Remote
Mid, Senior Level
$70K/yr - $80K/yr
5+ years expCyberRisk Alliance provides business intelligence that helps the cybersecurity ecosystem connect, share knowledge, and make smarter decisions. The Sr. Program Manager, Virtual Events is responsible for managing all aspects of virtual events, ensuring successful delivery and exceptional customer experience while collaborating with internal teams.
Business IntelligenceInformation Technology
Responsibilities
Create production schedules with timelines and owners for each virtual event. Follow up with owners to ensure all deliverables are on time. Schedule and lead a weekly stakeholder meeting as necessary
Coordinate with Production to ensure event readiness, content accuracy, and technology quality
Manage pre-production content logistics, including speaker engagement, recordings, agendas, and timelines
Manage virtual event sponsor communications, collect and track deliverables (content, speakers, logos, booths), and ensure on-time fulfillment
Ensure customer communication timelines are aligned with production deadlines
Document client interactions and workflows in CRM and project management tools
Act as a customer advocate to ensure maximum value and satisfaction
Own sponsor speaker communications, including panels, and ensure delivery of recorded event materials
Lead onboarding and training for new CSS team members
Provide day-to-day support and guidance to CSS CSMs on processes and event execution
Monitor customer outreach schedules, inbox traffic and SLAs for the CSS team
Manage end-to-end execution of custom virtual events, serving as primary client contact and ensuring scope alignment
Assist with integration, migration and process alignment for any incoming events or new products
Qualification
Required
Bachelor's degree in Marketing, Communications, Business, Event Management, or a related field (or equivalent experience)
5+ years of experience in program management, virtual event production, client success, or sponsorship/event operations
Proven ability to manage multiple virtual events and timelines simultaneously with strong attention to detail
Experience building and managing production schedules, deliverables, and stakeholder accountability
Strong client-facing skills with experience managing sponsors, speakers, and partner communications
Familiarity with virtual event platforms and event technology workflows (webinars, livestreams, recordings, speaker prep, etc.)
Ability to collaborate cross-functionally with internal teams (Production, Marketing, Sales, Client Success) to ensure successful event execution
Strong project management skills and comfort working in CRM and project management tools (Salesforce, HubSpot, Monday.com, etc.)
Excellent written and verbal communication skills, including leading stakeholder meetings and coordinating follow-ups
Ability to document processes, manage workflows, and maintain clear internal reporting
Experience supporting and training team members, including onboarding and process guidance
Customer-first mindset with a focus on sponsor fulfillment, customer satisfaction, and high-quality delivery
Company
CyberRisk Alliance
CyberRisk Alliance is a business intelligence company.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Growth Catalyst Partners
2018-11-05Private Equity
Leadership Team
Douglas Manoni
Founder and Chief Executive Officer
John Whelan
President, Cyberrisk Alliance
Recent News
2026-01-06
EIN Presswire
2026-01-05
Company data provided by crunchbase