Glean · 12 hours ago
Field Operations Manager (Strategic)
United States
Full-time
Remote
Mid, Senior Level
5+ years expGlean is an innovative AI-powered knowledge management platform founded in 2019. They are seeking a Field Operations Manager to support their Strategic sales segment by analyzing key metrics, driving operational processes, and collaborating with cross-functional leadership to enhance efficiency and win rates.
Agentic AIArtificial Intelligence (AI)Enterprise SoftwareGenerative AIMachine LearningSearch Engine
Responsibilities
Report and analyze key Strategic segment metrics to understand sales funnel metrics, revenue growth, pipeline quality, and overall health of the business across new, expansion, and renewal motions
Lead key annual planning workstreams for the Strategic segment, including book building, territory design, and geo analyses to support data‑driven GTM decisions
Drive Strategic forecasting accuracy - provide the data, analysis, and inspection views leaders need to run effective forecast calls
Lead the design and build of reporting and dashboarding for the Strategic segment
Work with Systems to drive CRM hygiene and scalability for Strategic account reporting
Analyze whitespace, product penetration, and account potential within Strategic accounts to inform targeting, resourcing, and key bets for the year
Build and execute end‑to‑end operational processes and workflows tailored to Strategic motions to increase efficiency and win rates
Act as a thought partner to cross-functional leadership, bringing structured analyses, clear recommendations, and a POV
Qualification
Required
5+ years of work experience in Sales Operations, Field Operations, Revenue Operations, Business Operations, or Sales Strategy, ideally within B2B SaaS and with meaningful time supporting enterprise or strategic sales teams
Experience building strong relationships with sales leadership and executives
Advanced analytical skills: expertise working with large and sometimes unstructured data sets, building complex models (in Excel or Google Sheets), and translating analysis into clear, actionable recommendations
Significant experience with Salesforce reporting and dashboarding
Excellent communication skills: ability to navigate and communicate complex ideas effectively—verbally, in writing, and through polished presentations for senior audiences
Proven ability to drive projects from 0 → 1 and 1 → n: you can scope problems, align stakeholders, build a plan, and execute in an environment with competing priorities
Ability to thrive in an action‑oriented, fast‑paced, work environment; you're comfortable with ambiguity and motivated by building structure where it doesn't yet exist
Benefits
Medical, Vision, and Dental coverage
Generous time-off policy
Opportunity to contribute to your 401k plan
Home office improvement stipend
Annual education and wellness stipends
Healthy lunches daily
Company
Glean
Glean develops an AI-based search engine software that connects enterprise data and generates answers to improve workplace efficiency.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$768.2MKey Investors
Wellington ManagementSequoia CapitalGeneral Catalyst
2025-06-10Series F· $150M
2024-09-10Series E· $260M
2024-02-27Series D· $203.2M
Leadership Team
Arvind Jain
Founder and CEO
Michael Miao
VP of Finance & BizOps
Recent News
2026-01-19
Business Insider
2025-12-24
2025-12-11
Company data provided by crunchbase