Airship · 6 hours ago
Payroll Manager
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $125K/yrAirship is a leading company that helps brands drive revenue growth and customer loyalty through exceptional cross-channel customer experiences. As the Global Payroll Manager, you will lead payroll operations across the U.S. and international regions, ensuring compliance and efficiency in payroll processes while collaborating with various teams and stakeholders.
A/B TestingDigital MarketingEmail MarketingMessagingMobile AppsSaaSSMSWeb Apps
Responsibilities
Oversee and manage end-to-end payroll operations for U.S. multi-state payroll and international payrolls including the UK, France, Germany, Singapore, Canada, Ireland, and India
Process bi-weekly U.S. payroll for exempt, non-exempt, and temporary employees, as well as off-cycle payments on an ad hoc basis
Partner with local service providers to process monthly international payrolls, ensuring accurate and timely processing of salary calculations, deductions, statutory contributions, garnishments, commissions, and benefits
Review and validate payroll inputs and outputs, including employee data, timesheets, benefits, and deductions
Manage complex payroll scenarios and document payroll practices and procedures
Perform payroll accounting activities, including posting journal entries and reconciling payroll general ledger accounts
Coordinate year-end and new year payroll processes and HRIS setup, including earnings and deductions configuration, payroll schedules, tax reporting, annual statements, and country and state-specific compliance filings
Serve as the primary point of contact for employee payroll inquiries, addressing questions and concerns related to pay, deductions, taxes, and benefits with professionalism, empathy, and discretion
Develop, document, and implement global payroll policies, procedures, and controls to ensure accuracy, compliance, and data security
Evaluate current payroll processes and systems, identify gaps or inefficiencies, and implement best practices and streamlined workflows
Establish and maintain strong payroll controls, including reconciliation procedures, spot checks, variance analysis, and audit trails
Lead payroll system enhancements, upgrades, and integrations to improve efficiency and reporting
Drive standardization and automation of payroll processes across all regions while accommodating local regulatory requirements
Ensure compliance with local payroll regulations, tax laws, and statutory requirements in all countries of operation; stay current with emerging legislation and compliance requirements for each jurisdiction
Conduct periodic payroll audits and collaborate with internal and external auditors to ensure data accuracy, identify discrepancies, and resolve payroll-related issues promptly
Manage payroll data integrity and maintain employee records in compliance with data protection regulations (including GDPR)
Manage state and local reporting and filing requirements, workers' compensation reporting, payments, and annual audit
Administer ongoing 401k processes and employee-employer contribution plans, including coordination of audit-related activities
Manage relationships with international payroll service providers, ensuring service level agreements are met and escalations are addressed promptly; evaluate vendor effectiveness and lead vendor selection processes when necessary
Collaborate with People Ops, Finance, and IT teams to gather payroll requirements, ensure accurate reporting, support cross-functional initiatives, and integrate payroll systems with HRIS, time and attendance systems, and other relevant platforms
Develop and deliver payroll training programs to People Ops, Finance, and relevant teams to enhance knowledge and ensure adherence to global payroll processes and procedures
Monitor and report on global payroll performance and metrics, identifying trends and making recommendations for continuous improvement
Supervise payroll processing team, providing direction, feedback, and guidance on payroll processes, compliance, and reporting
Qualification
Required
Proven experience as a Global/International Payroll Manager or similar role, with demonstrated responsibility for managing end-to-end payroll operations across multiple countries and regions, including in-depth knowledge of U.S. multi-state payroll and familiarity with UK and/or France/Germany/Singapore/India payroll regulations and compliance requirements
Experience developing and documenting payroll policies, procedures, and internal controls
Strong understanding of payroll best practices, including reconciliation, audit procedures, and quality assurance processes, with excellent analytical and problem-solving skills to handle complex, multi-jurisdictional payroll calculations and transformation challenges
Experience managing payroll vendors and ensuring compliance with service level agreements
Proficiency in implementing payroll system solutions; strong project management skills with the ability to lead process improvement and system implementation initiatives
Strong attention to detail and accuracy; excellent organizational and time management skills to handle multiple payrolls, projects, and deadlines
Strong communication and interpersonal skills, including the ability to address sensitive employee payroll concerns with patience and discretion while collaborating effectively with cross-functional teams, external stakeholders, and employees
Understanding of data protection regulations (GDPR, etc.) and confidentiality requirements in handling employee information
Proficiency in UKG Payroll and Reporting and G-Suite applications, particularly Sheets/Excel for data analysis and reporting
Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!
Preferred
Experience leading payroll transformation initiatives, including system implementations and process standardization
Familiarity with HRIS systems (e.g., UKG, ADP, SAP) and their integration with payroll systems
Experience with payroll in a SaaS or technology company environment
Professional certification in payroll (e.g., CPP, FPC, CIPP) or project management is advantageous
Continuous learning mindset to stay updated with changes in global payroll regulations and technology advancements
Benefits
Competitive medical, dental, and vision insurance options for you and your dependents
Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off
Support for your overall wellbeing with mental health and wellness resources
Employer-subsidized life insurance as well as short-term and long-term disability
A digital-first work environment and a monthly stipend to support remote work
Mentorship and growth opportunities to build skills and accelerate professional development
And more!
Company
Airship
Airship has everything you need to get mobile-first customer experience right.
Founded in 2009
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$100.9MKey Investors
Foundry GroupAugust CapitalTrue Ventures
2018-06-20Series F· $25M
2016-04-29Series E· $8.3M
2015-03-03Series D· $21M
Leadership Team
Brett Caine
Chief Executive Officer
Joe Russell
Chief Financial Officer
Recent News
Company data provided by crunchbase