Austin Community College · 17 hours ago
Coordinator, Work Study/Outreach
Austin, TX
Full-time
Onsite
Entry, Mid Level
$53K/yr - $66K/yr
2+ years expAustin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. The Work-Study/Outreach Coordinator will coordinate and monitor all work-study positions and ensure compliance with relevant policies while also managing outreach projects to educate the community about financial aid benefits.
Higher Education
Responsibilities
Responsible for the management of the Federal/State Work-Study program
Responsible for the management of 1.2 million dollars in Federal/State work-study funds which includes full allocation and redistribution of aid if necessary
Maintains work-study job descriptions, pay rates, job placement
Collaborates with departments to create work study positions opportunities which align with student's Area of Study
Confers with potential employers to communicate objectives of the work-study program
Counsels students using the Guided Pathway model to foster the development of satisfactory job performance
Identifies Business & Industry partners to establish off-campus work study positions related to student's Area of Study
Audits work-study files stored on campus to ensure readiness and completeness
Trains financial aid staff on work-study policies, procedures and updates
Grants access to campus staff for necessary tools needed to process work-study files
Liaison between financial aid and human resources
Coordinates work-study orientation for students and supervisors annually; one on one orientations conducted as needed
Assists to reconcile student information in financial aid database with payroll and accounting records
Assembles data for periodic reports on payroll activity and categories of expense, especially for detailed facts and figures provided in the annual FISAP report that determines the level of federal work-study funding for the following year
Represents the financial aid office at open house, college fairs, high school nights, Riverbat Access, and all other on or off campus events pertaining to new student enrollment
Collaborates with the campuses and Financial Aid district leadership to identify potential community partners to assist with educating the ACC district members about financial aid opportunities
Coordinates internal outreach projects to include staffing, monitoring, and communications with internal departments
Attends outreach functions and participated in events that are geared towards increasing student access to financial aid resources
Provides measurable outcomes regarding financial aid outreach programs with the intent to assist toward the increase of financial aid recipients at ACC with the assistance of enrollment management
Recognizes emerging trends in work-study and outreach and prepare for changes that may occur as a result of these trends
May supervise hourly employees
Qualification
Required
Two years related work experience
Bachelor's degree
Student financial aid processes and activities
Knowledge of Guided Pathway model
Federal and state regulations pertaining to financial aid programs
Work study programs and financial aid outreach programs
Customer services techniques and practices
Maintaining an established work schedule
Effectively using interpersonal and communications skills, including tact and diplomacy
Effectively using organizational and planning skills with attention to detail and follow-through
Providing information and guidance in relation to student financial aid programs
Reviewing financial aid applications and determining eligibility
Performing general clerical activities associated with financial aid services
Maintaining confidentiality of work-related information and materials
Establishing and maintaining effective working relationships
Determining individual benefit eligibility
Ability to multi-task and/or lead projects to ensure they are completed within timeframe and budget
Demonstrated ability to work effectively with both internal and external groups with a cultural, racial and ethnically background
Use a variety of spreadsheet, word processing, database, and presentation software
Use student information and database systems
Preferred
Reliable transportation for local area travel
Company
Austin Community College
Austin Community College is a nationally recognized two-year college serving Central Texas.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Stefanie Vermillion
Co-founder of the LGBT eQuity Committee
Dr. Eduardo L. Garcia
Professor and Assistant Dean, Distance Education and External Partnerships
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