FTS, Inc. · 9 hours ago
Broadcast IT Engineer
FTS, Inc. is a technology-driven organization supporting real-time, mission-critical operations, and they are seeking a Broadcast IT Engineer to maintain, monitor, and support a hybrid enterprise IT environment. The role focuses on ensuring system reliability, availability, and performance across operational, collaboration, and production-adjacent workflows in a fast-paced, high-visibility setting.
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Responsibilities
Collaborate on the installation, integration, and support of IT-centric workflows that power live broadcast and production environments
Provide on-site technical support for live events, including event staging and broadcast operations
Troubleshoot complex issues related to systems uptime, backup, archiving, and business continuity in high-pressure, real-time environments
Administer and secure Active Directory and Microsoft 365 applications
Manage and support a hybrid Office 365 / Exchange email environment
Guide and assist Tier 1 support resources on advanced technical issues
Participate in a rotating on-call schedule supporting live events, including evenings, weekends, and holidays
Maintain detailed technical documentation, including as-builts, wire lists, cable labeling, and system diagrams
Execute scheduled changes and provide real-time communication during active incidents
Research, evaluate, and recommend equipment upgrades, replacements, and new technologies
Perform additional duties as needed to support broadcast and IT operations
Qualification
Required
Bachelor's degree or equivalent professional experience
5+ years of experience supporting computer hardware, networks, and PC operating systems
5+ years of hands-on experience supporting multimedia, live events, or broadcast production environments
Strong expertise with Windows Server (2016+), Active Directory, DNS, DHCP, and Microsoft 365
Proven ability to troubleshoot and resolve complex technical issues under time-sensitive conditions
Experience supporting online streaming platforms such as YouTube, Twitch, and similar services
Familiarity with Visio and/or AutoCAD for technical documentation and system drawings
Strong communication skills with the ability to work effectively across technical and non-technical teams
High integrity and ability to handle sensitive and confidential information
Exceptional organizational skills, attention to detail, and ability to prioritize in a fast-moving environment
Willingness and flexibility to support live events outside standard business hours