Charles River Development · 21 hours ago
Associate Consultant - 10 - Charles River Development
Charles River Development is focused on hiring, training and retaining new Associate Consultants through their Associate Consultant Development Program. The role involves responding to technical assistance requests, engaging in implementation projects, and developing knowledge of specific software modules.
ComputerSaaSSoftwareWealth Management
Responsibilities
Respond to requests for technical assistance via phone, email or in-person (remotely or on-site)
Under the Implementation Manager's direct supervision, deliver quality, timely and effective results on requirements gathering, documentation, workflow analysis and design, configuration, test case development, unit testing and prototyping
Diagnose software issues and recommend the appropriate solution. Engage as a billable team member on 2-3 full-cycle functional or technical implementation projects by participating in client meetings on site; attending internal meetings, end-user prototyping and training; and assisting with other assigned tasks
Engage as a team member by "shadowing" assigned staff on 1-2 implementation or upgrade projects
Analyze problems, answer questions and provide training related to the software
Follow a standard set of procedures when responding to customer requests or inquiries
Conduct research on questions and issues using available information resources and other product specialists
Keep a detailed log of all customer interactions and prepare resolution reports for issues reported by the customer
Develop in depth knowledge of the following modules in the application: Blotter, Manager Workbench, Compliance and Post Trade
Develop technical skills to conduct data mapping, upgrades and basic interface configuration
Complete other related tasks as assigned
Qualification
Required
Strong analytical skills
Strong Problem Solving Skills
Solutions focused
Customer and Team-oriented
Demonstrated successful leadership skills
Strong prioritization and time management skills
Ability to effectively engage both internal and external partners
Knowledge of technical tools, including but not limited to: ETL Tools, SOAP/SML, RDBMS (Oracle, MS SQL Server or Sybase), Java and C # programming, Windows and UNIX(SOLARIS and Linux), SCM(Subversion or Perforce a plus), PERL, R, ability to read/write DTDs
Associates must be willing to travel on average 30- 40% to customer sites as a full time Implementation or Technical Implementation Consultant
Preferred
Bachelor degree or higher from a leading college or university
Course of study in Computer Science, Engineering, Analytical Finance, Economics or other technical or analytical fields of study; Bachelor's degree in Computer Science highly preferred
Interest, exposure, background and/or internship experience in financial/software services industry
Benefits
Retirement savings plan (401K) with company match
Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
Paid-time off including vacation, sick leave, short term disability, and family care responsibilities
Access to our Employee Assistance Program
Incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
Eligibility for certain tax advantaged savings plans
Inclusive development opportunities
Flexible work-life support
Paid volunteer days
Vibrant employee networks
Company
Charles River Development
Charles River Development is an investment management solution provider company.
Funding
Current Stage
Late StageTotal Funding
unknown2018-07-20Acquired
Recent News
2025-09-24
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