Aplin · 3 hours ago
Storage Specialist
Aplin is a recruitment company that connects great people with great organizations across North America. They are seeking a Customer Service & Sales Associate to welcome customers and assist them in finding suitable storage solutions, while also managing transactions and maintaining facility standards.
Staffing & Recruiting
Responsibilities
Welcome customers in-person, over the phone, and online — and help them find the storage solution that fits their needs
Convert inquiries into rentals and assist with unit showings, agreements, and renewals
Keep detailed notes on customer interactions and daily activity
Take payments, track transactions, and follow up on overdue accounts
Maintain unit inventory, pricing, and availability
Keep the facility clean, organized, and aligned with brand standards
Walk the property regularly to ensure lighting, security, and access systems are working correctly
Identify opportunities to improve the customer experience and occupancy
Jump in where needed — each day offers something new
Qualification
Required
Experience in customer service, retail, sales, hospitality, or property operations
A friendly, calm, and professional communication style
Strong problem-solving skills and the ability to work independently
Comfortable using computers (Microsoft Office + online platforms)
Organized, reliable, and able to handle daily reconciliation tasks
Solid attention to detail — especially when tracking units, payments, safety, and inventory
Availability for occasional evening/weekend shifts
Benefits
Bonus