Randstad Digital Americas · 1 hour ago
MDM Engineering & Operations Manager
United States
Full-time
Remote
Senior Level
$90/hr - $95/hr
6+ years expRandstad Digital Americas is offering a contract opportunity for an MDM Engineering & Operations Manager. This role involves overseeing the technical engineering and operational execution of customer mastering, ensuring high-quality data records that support various business functions.
Information Technology & Services
Responsibilities
Design and evolve the Customer MDM solution using Profisee, aligned to enterprise data architecture standards
Define entity models, attributes, hierarchies, and relationships for customer mastering
Design match/merge rules, survivorship logic, and golden record strategies
Establish publishing patterns to downstream systems (analytics, CRM, operational platforms)
Ensure alignment with data governance standards, privacy requirements, and security controls
Own Profisee platform configuration, environment management, and release lifecycle
Administer models, rules, workflows, jobs, and integrations within Profisee
Manage platform upgrades, patches, and configuration changes
Partner with infrastructure and cloud teams to ensure availability, performance, and scalability
Lead day-to-day MDM operations including job monitoring, incident resolution, and defect management
Establish SLAs for data latency, data quality, and operational reliability
Oversee onboarding of new source systems and incremental domain enhancements
Manage data corrections, reprocessing, and complex break/fix scenarios
Partner with Data Governance and Stewardship teams to operationalize quality rules and exception handling
Enable stewardship workflows for review, remediation, and approvals
Support root cause analysis for data quality issues impacting customer records
Ensure transparency and traceability of mastering decisions
Oversee development of source and downstream integrations (APIs, pipelines, ETL/ELT)
Ensure performant, reliable data ingestion and publishing
Lead performance tuning of matching, survivorship, and processing logic
Provide technical leadership and mentorship to MDM engineers and analysts
Qualification
Required
6-10 years of experience in Master Data Management, data engineering, or data platform operations
Hands-on experience designing and operating Customer MDM solutions
Direct experience implementing or administering Profisee (or comparable MDM platforms)
Strong understanding of entity modeling, match/merge logic, survivorship, and publishing patterns
Experience managing small technical teams and operational workloads
Preferred
Experience mastering customer data in regulated industries (financial services, healthcare, insurance)
Familiarity with cloud-native data stacks (Azure, Databricks, Snowflake, modern BI tools)
Understanding of privacy concepts (PII, consent, retention, minimization) as they relate to MDM
Experience partnering with Data Governance, Privacy, and Security functions
Exposure to Agile delivery and product-oriented data teams
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Randstad Digital Americas
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Graig Paglieri
CEO, Randstad Digital Americas
Pascal de Hesselle
SVP, Executive Client Partner - Technology, Media & Telecom
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