Fletcher Jones Automotive Group · 13 hours ago
Service to Sales Consultant
Fletcher Jones Toyota of Carson
Full-time
Onsite
New Grad, Entry Level
$35K/yr - $59K/yrFletcher Jones Toyota of Carson is part of the nation’s #1 family-owned automotive group, dedicated to delivering a world-class guest experience. The Service to Sales Consultant is responsible for engaging service customers to assess upgrade opportunities and facilitating a seamless transition to new vehicle acquisitions.
Automotive
Responsibilities
Engage service customers in the drive to assess upgrade opportunities based on vehicle equity, age, mileage, or lease status
Review vehicle condition reports
Engage service customers in the drive to acquire their vehicle
Conduct equity mining using dealership software tools to identify customers in a favorable position to trade in or upgrade
Educate customers on current incentives, special financing, or loyalty programs to support an upgrade conversation
Schedule and coordinate upgrade appointments with the sales team or assist directly in the sales process
Maintain detailed notes and follow-up activities in CRM systems to ensure continuity of communication
Collaborate with the service and BDC departments to identify target customers and deliver a seamless upgrade experience
Track appointment conversions and sales resulting from upgrade initiatives
Work with management to identify current inventory needs
Support dealership sales and retention targets by contributing to monthly goals and promotional campaigns
Qualification
Required
Valid driver's license and clean driving record
Preferred
Previous experience in a related role
Benefits
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k)
401(k) matching
Flexible spending account
Professional development assistance
Life insurance
Employee assistance plan
Disability insurance
Company
Fletcher Jones Automotive Group
Following his father’s footsteps as a “rising star,” Ted Jones had a clear vision of the expansion direction he wanted his business to venture to.
Founded in 1946
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase