Spann Roofing and Sheet Metal, Inc · 14 hours ago
Remote Front Desk Coordinator (Chat/Email)
United States
Full-time
Remote
New Grad, Entry Level
$22/hr - $35/hrChance For Life is a creative, fast-growing company serving the construction trades and building materials sector. They are seeking a Remote Front Desk Coordinator to provide exceptional client and contractor support via chat and email, ensuring timely and professional communication.
CommercialConstructionHome ImprovementResidential
Responsibilities
Respond promptly and professionally to incoming client, contractor, and internal inquiries via chat and email
Direct questions or concerns to the appropriate team member or department
Track and manage inquiries to ensure timely resolution and follow-up
Maintain accurate records in CRM or communication systems, updating client interactions and statuses
Collaborate with marketing, operations, and field teams to improve communication workflows
Assist with administrative tasks, including appointment confirmations, documentation, and reporting as needed
Help maintain a positive, professional online presence for the company across digital channels
Qualification
Required
Strong written communication skills with excellent grammar and attention to detail
Ability to provide professional and courteous responses via chat and email
Comfort working remotely and independently in a US time zone
Basic computer proficiency, including email platforms and CRM systems
High level of organization and attention to detail
Positive, proactive attitude with a problem-solving mindset
Ability to adapt to changing priorities and handle high-volume inquiries
Preferred
Customer service or client-facing experience
Familiarity with Google Workspace, Microsoft 365, or similar platforms
Ability to multitask and manage multiple chat/email threads simultaneously
Benefits
Fully remote work environment with flexible scheduling
Supportive and collaborative team culture that values initiative and communication skills
Training provided to ensure success with company systems and procedures
Opportunity to grow within the company and transition into additional administrative or customer support roles
Competitive compensation based on experience and responsibilities
Be part of a team that values your contributions and empowers you to make a direct impact
Company
Spann Roofing and Sheet Metal, Inc
Spann Roofing & Sheet Metal, Inc. was formed in 1957 to serve Horry County and the surrounding areas.
Founded in 1957
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Leslie Johnson-Quick
Chief Financial Officer
Company data provided by crunchbase