ams AG · 14 hours ago
Client Partner
NJ
Full-time
Onsite
Senior LevelAMS is a company dedicated to nurturing talent and fostering a culture of success. They are seeking a Client Partner to act as a trusted strategic partner for clients, ensuring alignment between client outcomes and AMS capabilities while driving growth and retention.
ManufacturingSemiconductorSensor
Responsibilities
Identifies and understands the client’s business strategy and goals to develop a POV, Business Case and complete Value Story as part of the strategic account plan
Strengthen senior-level client partnerships (on client site on regular basis) and leverage the broader AMS, including AMS sponsors, to widen and deepen engagement across the full stakeholder map
Take ownership of client outcomes, driving retention, renewal, and profitable growth of all AMS service lines while ensuring all contractual commitments are met
Act as the senior point of escalation for operational or commercial matters, working with Client Services Directors to resolve issues effectively
Leverages and adheres to the ‘Collaboration Points OnePagers’ to orchestrate across Growth, Client Services, and other internal teams to bring the best of AMS to the client
Embed innovation and service excellence in account planning to ensure AMS restlessly reinvents to consistently exceed client expectations and sustains its market-leading position
Ensure robust ‘2-year rolling’ strategic account plans are in place, with clear pathways to growth and AMS service expansion aligned to budget, CBD and AMS’s 5-year plan
Drive disciplined pipeline creation (and other agreed lead metrics) and use Salesforce and supporting tools to accurately reflect client activity, pipeline health, and performance against plan. Leverages technology and data like CRM and dashboards to understand business performance, capture client information, track renewal and cross-sell pipeline, and proactively manage strategies within assigned Clients
Lead retention strategies and partner with Growth Sector leads and Growth Regional Sales on competitive renewal processes, securing long term client relationships
Be recognised by clients as the leading voice in Insights by actively co-creating thought leadership with I&T colleagues
Partner with Client Partnering MDs, Sector MDs, Regional Sales, and other stakeholders on whitespace growth by aligning with client business priorities, sharing insights, and framing the full value of AMS services
Craft executive-level POVs that connect talent strategy to business impact and rally both client and AMS teams around a shared agenda
Leading from the front in Moments That Matter (e.g., QBR) and showing differentiated expertise
Translate complexity into clarity, distilling data, insights, and client signals into actionable priorities for cross-functional teams
Model disciplined growth behaviours by setting the bar on account planning, pipeline creation, and commercial storytelling
Orchestrate diverse experts (sector, consulting, delivery, tech) into one unified client voice, demonstrating how AMS shows up as “one firm.”
Coach and elevate others — bringing junior colleagues into senior conversations, giving them visibility, and developing their confidence
Champion adoption of AI, digital, and emerging technologies across client partnering to drive efficiency, insight, and differentiation
Contribute to regional people strategies by attracting, retaining, and engaging top talent, ensuring AMS’s reputation as an employer of choice
Own growth-related activities to deliver P&L performance, working in partnership with Client Services Directors
Drive commercial negotiations with clients, ensuring sustainable financial outcomes and enhanced margin delivery, working with Commercial, Legal, and Growth teams
Support the structuring of transformative outsourcing deals that drive commercial innovation and strengthen AMS’s competitive positioning
Qualification
Required
Strong knowledge of the sector's labour market
Ability to build trusted relationships with senior client stakeholders
Experience in driving AMS market share growth
Proven track record in client retention and value maximization
Ability to provide clear, compelling account vision
Experience in championing organizational values and culture
Ability to demonstrate strong commercial and contractual fluency
Advanced negotiation skills
Experience in delivering thought leadership
Ability to craft executive-level POVs that connect talent strategy to business impact
Experience in leading cross-functional teams
Ability to coach and elevate junior colleagues
Experience in driving commercial negotiations with clients
Ability to support the structuring of transformative outsourcing deals
Experience in using CRM systems for client and pipeline data management
Ability to leverage technology and data for business performance
Experience in developing strategic account plans
Ability to drive disciplined pipeline creation
Experience in collaborating with internal teams to deliver client outcomes
Ability to model disciplined growth behaviours
Experience in championing the adoption of AI, digital, and emerging technologies
Benefits
Full training and support
High value and challenging work
A vibrant, diverse, and collaborative culture
Flexible working
A competitive reward and benefits package
The opportunity to embark on a recruitment career with one of the world’s leading recruitment companies
Company
ams AG
The ams OSRAM Group, including the listed companies ams AG as parent company and OSRAM Licht AG, is a global leader in intelligent sensors and emitters.
Founded in 1981
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-12-07IPO
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