Bixal · 13 hours ago
Strategic Communications Specialist
Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences. The Strategic Communications Specialist will support content operations for various web properties, ensuring content accuracy and compliance while collaborating with internal teams to improve engagement.
Information TechnologyInternetSoftwareTelecommunications
Responsibilities
Load, format, stage, and publish web content in the WCMS by following established workflows and Jira tickets
Apply required formatting, accessibility, and style guide checks using provided standards, templates, and review guidance
Upload datasets and supporting materials to data.medicaid.gov under the direction of senior staff, validating files against documented requirements
Assist with the setup and maintenance of public comment forums and notification services for time-sensitive communications
Coordinate with CMCS business owners to clarify requests, track approvals, and incorporate feedback into content updates
Support documentation of content processes, SOPs, and routine updates to training or reference materials
Participate in content inventories, audits, and approved updates by implementing assigned changes and tracking progress in Jira
Help gather and report basic web metrics and analytics outputs to support content performance reviews
Other relevant duties as assigned and qualified/trained to perform
Qualification
Required
Bachelor's degree in communications, English, journalism, public health, public policy, or a related field
Minimum of 2 years of experience supporting digital content, communications, or web publishing using a CMS and ticketing/workflow tools
Working knowledge of web standards, including accessibility (Section 508/WCAG), style guides, and quality assurance checklists
Strong attention to detail, clear written communication skills, and ability to collaborate with multiple stakeholders while following established processes
Must be able to obtain and maintain a Public Trust security clearance
Benefits
Flex hours
401K with matching incentive
Parental Leave
Medical/dental/vision benefits
Flex Spending Account
Company provided short-term disability and life insurance
Commuter benefits
Paid Time Off (PTO)
11 Paid holidays