Lemonade · 1 day ago
CLX Car Advocate, File Owner
United States
Full-time
Remote
Entry Level
$51K/yr - $58K/yr
1+ years expLemonade is a company focused on making insurance lovable, and they are seeking a highly motivated Car Claims Advocate to help settle auto property damage liability claims. The role involves investigating and processing claims, ensuring timely resolutions, and providing empathetic support to customers during challenging times.
Artificial Intelligence (AI)Financial ServicesInsuranceInsurTech
No H1B
Responsibilities
Investigate and process auto property damage claims according to company policies and state or federal laws, ensuring fair and timely resolutions
Gather and evaluate police reports, records, and witness statements, using your investigative skills to determine claim legitimacy and liability
Interview claimants, witnesses, and other parties, explaining coverage decisions in plain English without relying on insurance jargon
Maintain accurate and detailed records of all claim activity, ensuring compliance and transparency
Collaborate with legal counsel and other departments when needed, supporting the swift and professional resolution of complex claims
Handle Theft and Fire losses, demonstrating expertise in varied claim scenarios
Contribute to team goals and KPIs, playing a key part in driving overall results and continuous improvement
Qualification
Required
1+ years of property damage claim-handling experience
Knowledge of insurance laws and regulations
Strong analytical and critical thinking skills
Excellent written and verbal communication
Ability to work both independently and as part of a collaborative team
Proficiency with claims management software and Google Workspace
A desire to work in a unique, dynamic, and fast-paced startup environment
A surplus of empathy, patience, and positivity
Comfortable with and adaptable to new technology and business tools
Lemonade expects all advocates to have and maintain a license in good standing. If you do not currently have a license, our team will work with you to obtain the license within your first 3 months
College degree or equivalent experience
Ability to work in a remote environment
Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture
Benefits
Equity
Benefits
Company
Lemonade
Lemonade is a digital insurance company that uses artificial intelligence and behavioral economics.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$618.5MKey Investors
General CatalystSoftBankAllianz
2023-06-29Post Ipo Equity· $150M
2020-07-02IPO
2019-09-01Secondary Market· $1.5M
Leadership Team
Daniel Schreiber
Chief Executive Officer
Shai Wininger
Co-Founder, Co-CEO
Recent News
The Motley Fool
2026-02-03
2026-02-03
2026-01-23
Company data provided by crunchbase