Michigan Medicine · 14 hours ago
Business Systems Analyst Senior / Intermediate
Ann Arbor, MI
Full-time
Onsite
Mid, Senior Level
2+ years expMichigan Medicine is a leading healthcare provider that emphasizes technology-related information and support. The role of Business Systems Analyst involves overseeing computer operations for clinical applications, collaborating with clinical departments, and ensuring efficient workflows and system support.
EducationHealth CareMedical
Responsibilities
Oversee all aspects of computer operations for clinical departmental applications
Investigating, purchasing, implementing, and maintaining computer applications which enhance the clinical efficiency and productivity of clinical departments
Develops a strong working collaboration with HITS and clinical customers, understands processes and policies and aligns customer requests effectively with this infrastructure
Communicates effectively to bridge HITS and clinical department strategic priorities, goals, deliverables, and standards
Collaborates in the acquisition and implementation of department specific clinical information systems
Provides technical and user support for clinical applications
Works with Information Assurance (IA) to provide a mature and safe clinical IT environment
Oversee support, maintenance, optimization, upgrade and/or replacement of departmental clinical computer systems
Creates and maintains documentation regarding application architecture and support
Investigates, identifies, and prepares proposals to solve specific operational problems within all clinical operational areas, working closely with Department Managers, Supervisors, as well as involving the next level of administration as appropriate
Works closely with clinical customers to identify and design future needs and efficient workflow processes that include further integration into operations
Implements quality control monitors
Oversees activities of vendors in all phases of installation, implementation, and training of new systems, applications, and upgrades
On-call rotation required
Attends and participates in departmental/hospital meetings
Attends seminars and training sessions necessary to maintain appropriate level of professional competence
Assists in ensuring all department, hospital, Compliance, HIPAA and TJC (formerly JACHO) guidelines are met
Qualification
Required
Bachelor's degree or equivalent combination of education and experience
5+ years of IT related experience
Experience with large multi-team, multi-year projects
Demonstrated expertise in working with diverse cross-functional teams
Background in clinically focused projects and knowledge of impacts to patient care, workflows, roles, and clinical governance is essential for success
Preferred
Experience prioritizing a high volume of requests from a diverse customer group
Knowledge and experience utilizing continuous process improvement methodologies, Lean or Six Sigma, to improve work processes and solutions
Demonstrated strong decision-making skills
Demonstrated initiative, adaptability, and flexibility
Exceptional relationship building and interpersonal skills
Benefits
Comprehensive training and career development opportunities
Generous retirement savings plans
Ample paid time off
Wealth of family care support
Company
Michigan Medicine
Michigan Medicine is a health care system and academic medical center that provides medical education and more. It is a sub-organization of University of Maichigan.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Heather Ascani
Director, Business Operations - Applied Systems Biology Core
Jack Kufahl
Chief Information Security Officer
Recent News
2025-12-11
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