W. R. Grace · 9 hours ago
Global Account Manager
South Haven, MI
Full-time
Hybrid
Senior Level, Lead/Staff
$154K/yr - $211K/yr
12+ years expW. R. Grace is a leading global supplier of catalysts, engineered materials and fine chemicals. The Global Account Manager (GAM) is responsible for managing and growing critical global customer relationships, ensuring client satisfaction, driving revenue growth, and coordinating cross-functional resources.
Advanced MaterialsChemicalHardwareInnovation ManagementManufacturing
Responsibilities
Serve as the strategic point of contact for assigned Global/Key Accounts, ensuring alignment between client priorities and organizational objectives
Develop and lead global account strategies that drive growth, strengthen partnerships, and deliver long-term value for both the client and the company
Negotiates multi-year Supply Agreements/Commercial Agreements
Foster executive-level relationships across client organizations, influencing decision-making and building trust at all levels
Connect client leadership with internal executives to advance strategic initiatives and deepen engagement
Identify and capitalize on new business opportunities, leveraging market insights to expand account footprint and revenue streams
Mobilize and coordinate cross-functional teams to deliver complex, tailored solutions that meet client needs
Provide senior leadership with actionable reporting, forecasting, and commercial insights to inform strategic decisions
Proactively resolve high-impact client issues, ensuring continuity of service and maintaining strong satisfaction metrics
Monitor industry trends, competitive dynamics, and market developments to anticipate client needs and shape forward-looking strategies
Qualification
Required
Bachelor's degree in a Technical Discipline (Chemistry; Engineering; Biology; etc.)
A minimum of 12+ years of Business Development or Account Management experience is required in the Contract Development Manufacturing Organization (CDMO) segment of the Pharmaceutical Industry
Proven experience managing multinational or global accounts
Demonstrates business acumen, leadership and agility
Strong understanding of cross-cultural business practices and global commerce
Strategic thinking and analytical problem solving
Excellent communication, negotiation, and interpersonal skills
Ability to travel domestically and internationally as needed (25-50%). -TC
Must be able to stand, walk, sit, climb, balance, stoop, kneel, crouch, crawl, and climb stairs and ladders
Must be willing to wear PPE (Personal Protective equipment) including but not limited to hard hat, protective eyewear, steel-toed boots, hearing protection on an as-needed basis
Ability to follow safety protocols and standards in a pilot plant facility or laboratory environment
Preferred
An advanced technical degree or MBA
Operational/Site Experience (Production; Quality; Finance; etc.)
Proficiency with Salesforce (Customer Relationship Management Tool)
Multilingual skills
Benefits
Medical, Dental, Vision Insurance
Life Insurance and Disability
Grace Wellness Program
Flexible Workplace with maximum overlap with the core hours
Retirement Plans
401(k) Company Match
Paid Vacation and Holidays
Parental Leave
Tuition Reimbursement
Company Donation Match Program
Company
W. R. Grace
Grace, a Standard Industries company, is a leading global supplier of specialty chemicals and solutions that enable industries to enhance modern life.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$0.4M2021-04-26Acquired
2017-12-07Post Ipo Debt· $0.4M
1953-01-01IPO
Leadership Team
William Agne
Chief Financial Officer (CFO), Specialty Catalysts
Kerrie L. Wolfe
SVP HR and Communications, Chief Human Resources Officer
Recent News
2025-11-03
2025-10-14
Company data provided by crunchbase