Abacus Service Corporation · 1 day ago
Lansing, MI - IT - DTMB - Agency Services - DHHS - Business Process Reengineering
Lansing, MI
Full-time
Hybrid
Senior Level, Lead/Staff
12+ years expAbacus Service Corporation is looking for a Senior Business Process Reengineering Specialist to serve as a Subject Matter Expert for five long-standing web applications. The role involves analyzing current business processes, designing future-state processes, and implementing system improvements to enhance efficiency and service delivery.
Health CareInformation Technology
Responsibilities
Develop a comprehensive understanding of five web applications, including their underlying architecture, business functions, workflows, and data flows
Provide ongoing maintenance and operational support (KTLO) as well as support for new initiatives and enhancement projects
Analyze current-state processes and system designs, and design, develop, and implement future-state processes and workflows to improve efficiency, scalability, compliance, and service delivery
Facilitate cross-functional working sessions with architects, developers, business analysts, QA, business stakeholders, and security teams to establish shared understanding, resolve ambiguity, and enable informed decision-making
Elicit, document, and translate clear, complete, and testable business requirements for both technical and non-technical stakeholders
Create, update, and maintain process, system, and training documentation in alignment with SEM/SUITE standards
Work closely with the Project Manager—or independently when required—to guide and oversee effective use of Azure DevOps (ADO) for agile planning, backlog management, delivery tracking, and reporting
Define measurable success criteria and ensure alignment between business units and DTMB in support of operational and strategic objectives
Provide oversight, coaching, and training to business analysts, developers, QA staff, and subject matter experts, tailoring guidance to business needs
Lead application modernization initiatives, including the incremental transformation of legacy systems
Qualification
Required
Application and Business Process SME (Subject Matter Expert) with experience in Business Analyst and Systems Analyst roles - 12+ years
Azure DevOps (Pipelines/and tracking various types of work items using various types of views) - 10+ years
Agile Methodologies - 10+ years
SEM/SUITE Methodologies - 10+ years
System Security Plans(SSP), NIST Controls, and Authority To Operate(ATO) Processes - 5+ years
Extensive experience in business analysis, systems analysis, testing, documentation, training, and service delivery
Proven ability to analyze and design current-state ("as-is") and future-state ("to-be") process models and workflows
Proficiency in developing process, workflow, and data-flow diagrams
Strong experience creating system and functional documentation, test cases covering multiple scenarios, and training materials in alignment with SEM/SUITE standards
Demonstrated experience leading full-scale projects through planning, execution, and delivery
Proven success in modernizing legacy systems and transitioning them to contemporary framework
General knowledge of .NET, SQL Server, Teradata, and Azure DevOps
ITIL certification(or equivalent)
Familiarity with Lean and Six Sigma concepts as applied within IT delivery, application modernization, and system-supported business processes
Familiarity with ITIL-bases service management practices in the context of application operation, and change management
Company
Abacus Service Corporation
Abacus Service Corporation is provides IT solutions for global health care businesses.
201-500 employees
H1B Sponsorship
Abacus Service Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (2)
2022 (2)
2021 (4)
2020 (4)
Funding
Current Stage
Growth StageLeadership Team
S
Sam Akunuri
Founder and COO
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