NBME · 18 hours ago
Quality Operations Analyst III
Philadelphia, PA
Full-time
Hybrid
Mid, Senior Level
$103K/yr - $128K/yr
4+ years expNBME is a not-for-profit organization that specializes in the creation of assessments and learning tools for physicians and health professionals. They are seeking a Quality Operations Analyst to provide leadership in developing data analytics, performing quality operation research, and driving continuous improvement within their operations management unit.
AssociationHealth Care
Responsibilities
Leveraging tools like R or Python, analyze and interpret complex data sets, and generate reports for stakeholder consumption, including senior leaders in the organization
Collaborate with internal cross-functional teams to address quality issues, and support collaboration with external vendors involved in NBME's core assessment operations
Participate in and/or lead quality improvement initiatives, including incident management and root cause analysis process
Provide training and mentoring on process improvement and quality performance
Develop and analyze metrics for quality improvement initiatives
Define key system performance indicators and lead quality assurance process for both internal functions and services provided by partner organizations
Qualification
Required
Excellent analytic skills, attention to details, and a commitment to error-free work
The ability to analyze data and prepare presentations/reports suitable for senior leadership
Excellent communication skills
The ability to work collaboratively in a team or project environment and lead same when asked
The ability to leverage facts and data to make recommendations around operational decision making
Understanding of business/organizational theory
Understanding of Quality Management models
Understanding of Process Improvement models
The ability to mentor junior staff within the unit
4-7 years of related experience
3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience
Six Sigma Green Belt
Bachelor's degree or equivalent experience
Preferred
Advanced degree in relevant field may be desired
Benefits
Healthcare
Dental
Prescription
Vision plans
401(k) w/match
Tuition Reimbursement Plan
Commuter Benefit: Public Transit or Parking options
Remote Friendly Workplace
Company
NBME
At NBME, we are dedicated to advancing the assessment of health care professionals to achieve optimal care for all.
201-500 employees
H1B Sponsorship
NBME has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (5)
2023 (4)
2022 (2)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Peter J. Katsufrakis
President and CEO
A
Andy Farella
Senior Vice President and Chief Information Officer
Recent News
2025-07-23
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2025-03-04
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2024-12-16
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