Techtronic Industries - TTI · 3 hours ago
Entry to Mid-Level Design Researcher
Anderson, SC
Full-time
Onsite
Mid, Senior Level
5+ years expTechtronic Industries - TTI is a leader in design and manufacturing of power tools and accessories. They are seeking a User Researcher to lead a team in conducting user research to inform product development and innovation.
Consumer GoodsE-CommerceIndustrialMachinery ManufacturingManufacturingReal Estate
Responsibilities
Lead Junior Design Research Team members by framing research efforts, managing schedules, and budget
Develop and maintain processes associated with conducting effective end-user research
Experiment with new approaches and methodologies to achieve ingenious results. As a research group we encourage new ways of thinking, and we want you to help us build new tools and methodologies appropriate to the work we do
Champion the importance of User-Centered Design and Design Thinking throughout the company
Design and execute multi-faceted research plans to learn about user needs for consumer power tools. These plans typically include qualitative discovery research in homes, primary and secondary research exercises to understand the competitive product set, and evaluation of mock-ups and preliminary concept prototypes in field
Build, grow, and maintain a network of users to understand their evolving needs. Establishing strong relationships with end users is critical to conducting appropriate discovery research, co-creating solutions, and eliciting honest feedback
Analyze and synthesize research findings into key insights that inform opportunities for new features, functionalities, and business approaches
Plan and facilitate hands-on evaluations, team workshops, and analysis sessions. These participatory co-creation sessions result in a common ground of familiarity with products and their use, while inspiring creativity and collaboration within the team
Present research findings in an engaging and concise manner to key stakeholders across the business. You will need to communicate through well-crafted presentations and events that educate and inspire your team through photos, video, diagrams, storytelling, and demonstrations
Qualification
Required
Bachelors, Masters or equivalent qualification in Industrial Design or related user research degree (Psychology, Anthropology, Qualitative Market Research, Sociology)
Five years + experience in the fuzzy front end of product development with an understanding of innovation methods and design thinking
Five years + experience using qualitative research methods including observation, interviewing, and contextual inquiry
25-35% overnight domestic travel
A knowledge of the Adobe Creative Suite
The ability to work in a technical environment
Demonstrated ability to turn user research data into actionable insights and pain points and product opportunities
Experience in; taking a lead user research role within a team, setting research direction, and mentoring junior colleagues
Upon an interview, must be prepared to present on a project and its methodology
Preferred
Self-starters who can work well autonomously and in collaboration with teams
Curious researchers with a human centered approach to problem solving
Individuals with the learning mindset – excited to jump into a new project and not afraid to get their hands dirty
Collaborative contributors who are not afraid to bring their outside experience to bear on our process
Cross-functional communicators who can translate information between technical and non-technical co-workers, in Anderson and internationally
Benefits
Tuition assistance
401(k)
Medical/dental/vision coverage
Vacation and holidays
Company
Techtronic Industries - TTI
Techtronic Industries Company Limited (“TTI”, or the “Company”), founded in 1985 by German entrepreneur Horst Julius Pudwill, is a world leader in cordless technology.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-12-17IPO
Leadership Team
Steven Richman
Chief Executive Officer and Group Executive Director
R
Ross Gilardi
SVP of Finance - Investor Relations
Recent News
2026-01-18
2025-12-18
South China Morning Post
2025-12-17
Company data provided by crunchbase