Range USA · 6 hours ago
Operations Specialist
Newtown, OH
Full-time
Onsite
Entry, Mid Level
2+ years expRange USA is the leading indoor gun range and retail operator in the nation, dedicated to providing excellent customer service. The Store Operations Specialist is responsible for compliance with firearm sales regulations, managing inventory, and ensuring a great experience for customers through various operational duties.
E-CommerceRetail
Responsibilities
Manage all visual standards in the store, including merchandise presentation, signage, lighting, and general maintenance
Receive all incoming inventory accurately, including but not limited to trade in firearms, vendor firearms and transfer firearms within a timely manner with accuracy and efficiency following ATF standards and company policies
Create of trade-in firearm item information within SAP
Maintain service firearms program, to include sourcing of parts, tracking, and customer communication
Ensure rental firearm cleaning program is being executed properly
Oversee of all “store use” items for proper inventory management
Facilitate all special and e-commerce orders for customers
Facilitate all in/out firearm transfers
Facilitate any necessary price changes, register trouble shooting, tag printing, and price testing for all sales and events
Partner with IT department to trouble shoot any SAP/IVEND problems
Partner with Store Leader to manage necessary inventory ordering and tracking of inventory “outs”
Ensure quantity, products, and pricing are correct
Work with the product team to correct discrepancies, return necessary items, and obtain credit memos
Ensure receiving area is neat, clean, and organized
Work with leadership to order necessary supplies including targets, eyes, ears, office supplies, and ATF forms
Assist in the production and setup of all event marketing materials
Partner with Assistant Store Leader to investigate and remedy all inventory outs
Facilitate special events, group outings, and private lessons for customers
Manage store compliance programs including third and fourth checks of 4473 forms, form filing system, corrections, and customer contacts
Manage weekly serial audits, monthly ammunition cycle counts, any additional cycle counts, negative gross margin report, negative quantity on hand report, and Midwest receipts verification
Conduct case audits to ensure representation of all in stock firearms
Qualification
Required
High School Diploma or equivalent required
Minimum of 2 or more years of inventory or retail experience within a specialty environment
Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays
Strong proficiency with Microsoft Office (Word, Excel, Outlook), inventory management systems and POS systems
Effective communication skills (verbal & written) including strong relationship building skills
Possess the following core values: Curious, Passionate, Do It Right, Service
Extended periods of standing
Lifting and/or pushing objects up to 50 lbs. on a regular basis
Working at heights of up to 10'
Benefits
Medical, Dental, Vision Health Insurance
Free Elite Membership (Unlimited Shooting)
Industry Leading Online and Store Discounts
Free Classes
Ability to Utilize Manufacturer Programs
No firearm experience needed: We Offer Paid Training
Company
Range USA
Whether you are a first-time buyer or an experienced enthusiast, Range USA has what you are looking for.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Thomas Willingham
Founder and CEO
Company data provided by crunchbase