Kohler Credit Union · 12 hours ago
Contact Center - Member Service Representative
Sheboygan, WI
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrKohler Credit Union is hiring a Full-Time Member Service Representative for their Contact Center. This role serves as the first point of contact for members, addressing inquiries and providing tailored financial solutions while ensuring accuracy and collaboration with the team.
AccountingBankingFinancial Services
Responsibilities
Answering questions and resolving concerns for members
Recommending services that support members' financial goals
Connecting with members through phone, chat, email, and secure messaging
Handling tasks such as debit card requests and mobile deposit verification
Ensuring accuracy and attention to detail in every interaction
Collaborating with colleagues to meet service goals and celebrate achievements
Qualification
Required
High school diploma or equivalent
Strong communication skills and attention to detail
Ability to follow compliance and regulatory requirements
Preferred
Customer service or sales experience is a plus
Benefits
Medical
Dental
Vision coverage
401(k) with employer contributions
Generous paid time off
Tuition reimbursement
Company
Kohler Credit Union
Kohler Credit Union is a non-profit organization that offers mortgage & home equity loans, banking, and financial cooperative services.
Founded in 1938
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Richard Larson
Chief Financial Officer
Joseph Miller
Chief Lending Officer
Recent News
BizTimes - Milwaukee Business News
2024-03-12
2024-02-11
2024-02-11
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