Tennessee Board of Regents (TBR) · 6 hours ago
Administrative Support Specialist (People & Culture)
Memphis, TN
Full-time
Onsite
Entry Level
2+ years expSouthwest Tennessee Community College is a comprehensive, multicultural institution seeking an Administrative Support Specialist for the Office of Professional Development. The role involves providing administrative, clerical, and operational support, coordinating logistics for professional development programs, and ensuring effective communication with faculty, staff, and external partners.
Higher Education
Responsibilities
Provides advanced administrative and clerical support to the Office of Professional Development and Learning & Organizational Development
Serves as the first point of contact for internal and external inquiries related to professional development programs, training initiatives, and leadership development activities
Greets visitors; determines the nature of business; provides information or directs individuals to the appropriate staff member
Coordinates calendars, schedules meetings, and manages logistics for professional development programs, leadership academies, workshops, trainings, and institutional events
Assists with planning and execution of large-scale events such as Summer Institute, President’s Leadership Academy sessions, onboarding programs, and supervisor development offerings
Manages registration processes, rosters, attendance tracking, evaluations, and training documentation
Prepares correspondence, reports, forms, purchase requisitions, contracts, agendas, minutes, and related materials
Maintains and orders office supplies, training materials, and program resources
Monitors and responds to routine email and phone inquiries; screens calls and routes messages appropriately
Coordinates travel arrangements, room reservations, catering requests, and vendor communications for training events and conferences
Maintains electronic and paper filing systems, training records, and program documentation
Assists in compiling data, reports, and materials related to professional development participation, compliance, and assessment
Communicates with faculty, staff, vendors, and external partners regarding scheduling, logistics, and program requirements
Oversees, coordinates, or checks the work of student workers or temporary employees, as assigned
Attends staff meetings and assists with preparation of agendas and meeting materials
Performs other duties as assigned in support of Professional Development and Learning & Organizational Development initiatives
Qualification
Required
High School graduate or equivalent
Two years of clerical or secretarial experience
Valid Driver License
Knowledge of modern office practices, procedures, and equipment
Knowledge of administrative procedures, record-keeping, and filing systems
Ability to manage multiple priorities, deadlines, and schedules with accuracy and professionalism
Ability to communicate clearly and effectively, both orally and in writing
Ability to interact professionally with faculty, staff, students, administrators, vendors, and the general public
Strong organizational and time-management skills
Ability to maintain confidentiality and exercise sound judgment and discretion
Proficiency in basic computer applications, including Microsoft Office and related administrative systems
Ability to work independently and collaboratively in a fast-paced environment
Ability to prepare accurate documents, reports, and correspondence
Ability to lift and/or move up to 50 pounds
Preferred
Associate's Degree
Clerical or secretarial experience in higher education
Professional Administrative Certification of Excellence (PACE) certified, by the American Society of Administrative Professional (ASAP)
Company
Tennessee Board of Regents (TBR)
TBR - The College System of Tennessee is the state’s largest public higher education system, with 13 community colleges, 23 colleges of applied technology (TCATs) and the online TN eCampus serving approximately 170,000 students.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Diane Bonner, CAP
Administrative Professional to the CIO
Jon Calisi
Deputy Chief Information Officer
Recent News
Seattle TechFlash
2025-03-28
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