Spear Physical Therapy · 16 hours ago
Care Coordinator - E 84th
Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at their E 84th St. location in the Upper East Side. The Care Coordinator will support patient care by ensuring a welcoming environment, managing appointment flows, and providing excellent customer service to patients.
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Responsibilities
Supporting patient care by making our patients feel welcomed and valued
Controlling the flow of the appointment
Responding to all phone calls and emails within 2 hours and always within 24 hours
Guiding our patients through our out-of-network experience
Greeting all patients who enter the clinic with a smile
Executing 5-star customer service
Qualification
Required
Previous customer service experience
Someone who is hospitable, welcoming, and team-orientated
Strong communication skills and ability to multi-task
A strong attention to detail and willingness to grow
Preferred
BA.BS degree preferred, not required
Benefits
One Medical paid membership.
Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program.
Medical, Dental, Vision Benefits, Commuter FSA Plan.
401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation.
Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health.
Commuter FSA Plans – pretax savings plans for travel to & from work.
Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc.
Gym membership discounts with Blink & Crunch Fitness.
Company Events - Annual Summer Picnic and Holiday Awards Celebration.
Company
Spear Physical Therapy
Spear was founded in 1999 with the mission of combining clinical excellence with an unparalleled patient experience.
H1B Sponsorship
Spear Physical Therapy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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2025 (52)
2024 (20)
2023 (6)
2022 (9)
2021 (2)
Funding
Current Stage
Late StageRecent News
2025-10-23
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