AWG · 3 hours ago
Order Desk (Customer Service) Representative / Office Administrative Assistant
AWG, Inc. is seeking a reliable and customer-focused Order Desk / Office Administrative Assistant to support customers and internal teams throughout the order process. This role handles customer inquiries, order entry, coordination with sales and warehouse teams, and general office administrative duties.
Advertising
Responsibilities
Assist customers via phone, email, and in person
Enter and manage sales orders and price quotes
Coordinate with Sales, Accounting, and Warehouse teams
Process returns and RMAs
Maintain office and warehouse supplies
Assist Branch Manager with scheduling and office functions
Qualification
Required
Strong communication and organizational skills
Proficient in Microsoft Office (Excel), Gmail/Google Calendar
Typing speed: 45 WPM
Preferred
Associate degree or equivalent experience
2+ years customer service experience
3+ years administrative experience
QuickBooks experience a plus
Company
AWG
AWG | Turning Audiences into Revenue Since 2004, the world's largest entertainment brands trust AWG, its technology, and connections with local payment gateways and media partners to accelerate their growth, increase revenue, and unlock new Latin American and African markets Our Approach: For Content Partners: Drive growth & Maximize revenue _SUBSCRIPTION MODEL: We specialize in offering exclusive OTT and premium entertainment services in partnership with the most important global brands.