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International Institute for Analytics · 23 hours ago

Client Engagement Coordinator

Portland, Oregon Metropolitan Area

Full-time

Onsite

New Grad, Entry Level

The International Institute for Analytics (IIA) provides independent, authoritative assessment and research services to enterprises transitioning to data-driven operations. They are seeking a Client Engagement Coordinator to facilitate interactions between clients and data & analytics experts, ensuring client needs are met through effective communication and coordination.

AnalyticsMarket Research

Responsibilities

Coordinate meetings between clients and IIA experts, ensuring smooth scheduling and logistical arrangements

Sit in on client meetings alongside IIA experts, actively participating in discussions and taking comprehensive notes

Facilitate productive dialogue between clients and IIA experts, ensuring that objectives are clearly communicated and understood

Gather feedback from clients regarding their experiences and requirements, providing valuable insights to enhance our services

Collaborate with internal teams to develop tailored solutions that align with client needs and objectives

Maintain accurate records of client interactions and engagements, ensuring that all relevant information is documented and easily accessible

Stay updated on industry trends and developments in data & analytics, continuously expanding knowledge and expertise

Qualification

Client-facing experienceMSFT Suite masteryGoogle Suite proficiencySalesforce experienceNote-taking proficiencyData conceptsCommunication skillsOrganizational abilities

Required

Proven experience in client-facing roles; experience within data & analytics organizations a plus

Interest in data and analytics either as a student or professional

Tools: Mastery of MSFT Suite, Google Suite, Dropbox, Slack; prior experience using Salesforce; knowledge of leading calendaring software (Calendly, for example)

Strong communication and interpersonal skills, with the ability to build rapport and foster positive relationships with clients and colleagues

Highly organized, schedule-based mindset and prior experience working in a structured project-driven environments; excellent organizational abilities, with a keen attention to detail and the capacity to manage multiple tasks simultaneously

Proficiency in note-taking and documentation, ensuring that important details are captured accurately

Familiarity with data & analytics vocabulary, concepts and technologies a plus

Ability to thrive in a fast-paced, dynamic environment, demonstrating adaptability and resilience

Company

International Institute for Analytics

International Institute for Analytics is a market research platform.

Founded in 2010

Portland, Oregon, USA

11-50 employees

https://www.iianalytics.com/

Funding

Current Stage

Early Stage

Leadership Team

Jack Phillips

CEO & Co-Founder

Bill Franks

Chief Analytics Officer

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